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CIS225 End User Support

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Prepares computer professionals for providing training and support to end users. Includes the roles and responsibilities of the end-user support person; characteristics of the adult learner; and strategies and techniques for developing instruction, teaching technical subject matter, troubleshooting and providing ongoing technical support. Prerequisites: CIS 120 or CIS 121 or instructor permission. Audit available. (See course content and outcomes.)

Credits: 4

List of classes for CIS225 End User Support
CRNClass typeLocationDays & timeDatesSeats availableFacultyMore info
41918OnlineNot applicableAvailable 24/7
From September 26 through December 17, 2022
Sarabjeet S WaraichBooks for CRN 41918
Class details for CRN 41918
Fees: $12

Class schedule definitions

Cost:
cost is based on the number of credits – see tuition and fees
Books:
$0 or <$40 means low cost books (doesn't include other supplies like calculators)
Register:
use the CRN to register in MyPCC – see how to register
Class types:
see more about class types
  • In-person: class takes place at specific times and locations. Attendance in person is required.
  • Online: class does not have meeting times. Regular online interaction is required and there are weekly assignments.
  • Remote: class takes place at specific times online. Students must be logged in during class meeting times.