Portland Community College | Portland, Oregon Portland Community College

MSD105 Workplace Communication Skills

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Examines how principles of interpersonal communication operate in a supervisory context within organizations. Includes communication processes, barriers and misconceptions, impact of cultural values and norms, influences of perception and judgment, nonverbal communication, listening effectively, identifying and controlling emotions, developing an effective communications climate, and effectively managing conflict. Audit available. (For detailed information, see the Course Content and Outcome Guide.)

Credits:
3.00
Registration:
you will need the CRN to register.
Fees:
many classes have additional fees.
Materials:
classes marked with $0 or <$40 use low cost materials. Cost does not include art supplies, calculators, fees, and equipment.
Class type:
in-person:    remote:    online:    hybrid: ( or )
List of classes for MSD105 Workplace Communication Skills
CRNLocation & typeDays & timeDatesSeats availableMaterialsMore infoSign up
40284Web


From September 27 through December 18, 2021
Textbooks for CRN 40284
Instructor: Linda L Paulson
Tuition: credit Fees: $0
For information, contact the department at 971-722-6217 or 971-722-6147 (Dept Chair).

Course details: CRN 40284

Course materials

Textbooks

Find out which textbooks are required for this course.

Technology:

There is no additional technology required for this class.

Instructor comments:

This class provides a comprehensive journey into workplace communication dynamics, examining how interpersonal communication principles operate in everyday work-life!

You will be given opportunities to become more adept in conveying messages, disclosing information, and solving conflicts, strengthening workplace relationships. Other topics include misconceptions, cultural values, and norms, influences of perception and judgment, nonverbal communication, listening effectively, identifying, and controlling emotions, developing an effective communications climate, and effectively managing conflict.
 

In the past, many students have asked for more in-depth strategies and skills to augment their communication skill level in managing those with adverse behaviors. To honor their request, I would recommend registering for MSD 151: Working with Difficult People, 1-credit class, Fall Term 2021, to complement and add greater value to your skillset and educational experience.

 

 

 

Web course information

No show policy
Your instructor can mark you as a "no show" if you do not participate in your class during the first week. This will remove you from the class. It is important to log in as soon as the class starts to see what the participation requirements are.
Web & Remote Teaching Technical Requirements:
Please be sure to read the quick guide to Online Learning technical requirements.
Students with Disabilities:
Students with disabilities should notify their instructor if accommodations are needed to take this class. For information about technologies that help people with disabilities taking Web based classes please visit the Disability Services website.
Web Prerequisite | Start Guide for Online Learning:
Before you take your first online class at PCC, you must complete the start guide for online learning. The start guide will help you decide if online classes are right for you. Once you complete the start guide, you will be eligible to register for online classes.

The Start Guide is not required for Hybrid or Remote Courses but strongly recommended. To learn more, go to https://www.pcc.edu/osg