MSD105 Workplace Communication Skills

Campus Contacts

Examines how principles of interpersonal communication operate in a supervisory context within organizations. Includes communication processes, barriers and misconceptions, impact of cultural values and norms, influences of perception and judgment, nonverbal communication, listening effectively, identifying and controlling emotions, developing an effective communications climate, and effectively managing conflict. Audit available.  (For detailed information, see the Course Content and Outcome Guide).

Credits:
3.00
Registration:
you will need the CRN to register.
Fees:
many classes have additional fees.
Materials:
classes marked with $0 or <$40 use low cost materials. Cost does not include art supplies, calculators, fees, and equipment.
Class type:
in-person:    online:    hybrid:
List of classes for MSD105 Workplace Communication Skills
CRN Location & type Days & time Dates Seats available Materials More info
10279 Web

from

From January 6 through March 21, 2020
Textbooks for CRN 10279
Instructor: Linda L Paulson
Tuition: credit Fees: $20.00
Notes: 971-722-6147. $20 fee.
For information, contact the department at 971-722-6031 or 971-722-6148 or 971-722-6147 (Dept Chair).

Course details: CRN 10279

Course materials

Textbooks

Find out which textbooks are required for this course.

Proctored exams and activities:

There are no proctored exams and activities.

Other in-person and on-campus activities:

There are no other in-person and on-campus activities.

Technology:

There is no additional technology required for this class.

Instructor comments:

This class provides a comprehensive journey into the dynamics of workplace communication, examining how principles of interpersonal communication operate in everyday worklife. Also, the class is designed as a preparatory and professional development course for those who are new supervisors/managers or those who are seeking to become supervisors/ managers.




Throughout a ten-week period, you will be given opportunities to become more adept in conveying messages, disclosing information and solving conflicts all of which strengthens workplace relationships. Other topics include: communication processes, barriers and misconceptions, impact of cultural values and norms, influences of perception and judgment, nonverbal communication, listening effectively, identifying and controlling emotions, developing an effective communications climate, and effectively managing conflict.


In the past, many students have asked for more in-depth conflict management strategies and skills to augment their understanding of the dynamics of conflict resolution. To honor their request, I would recommend registering for MSD 157: Conflict Management 1-credit class, Winter term 2020, to complement and add greater value to your skill set and educational experience.

Web course information

No show policy
Your instructor can mark you as a "no show" if you do not participate in your class during the first week. This will remove you from the class. It is important to log in as soon as the class starts to see what the participation requirements are.
Web Technical Requirements:
Please be sure to read the quick guide to Distance Education technical requirements.
Students with Disabilities:
Students with disabilities should notify their instructor if accommodations are needed to take this class. For information about technologies that help people with disabilities in taking Web based distance learning classes please visit the Office for Students with Disabilities website.
Web Prerequisite | Start Guide for Online Learning:
Before you take your first online class at PCC, you must complete the start guide for online learning. The start guide will help you decide if online classes are right for you. Once you complete the start guide, you will be eligible to register for online classes. To learn more, go to http://www.pcc.edu/osg