Provides a highly interactive training to become a mediator and to develop better communication skills in conflict situations. Learn to use mediation skills to help resolve conflicts in workplace, court, business or community-related disputes.
You will learn and practice how to: Structure the mediation process through a step-by-step procedure, Increase your effectiveness in listening to and communicating with people in conflict, assist disputants to reach mutually satisfying agreements, enhance negotiation skills-your own and others', work with strong emotions respectfully and constructively, especially with the disputing parties face to face, manage cross-cultural differences, respond to ethical dilemmas that arise in mediation, develop strategies to deal with various elements of conflict.
- 0.00 CEU
- Write down the CRNs (ex. 22398) of your selected classes to register.
- Class type:
- in-person: online: hybrid:
|CRN||Location & type||Days & time||Dates||Seats available||More info|
CA TH 124
Friday and Saturday
from 8:30am to 4:50pm
From May 8 through May 16, 2020
Tsipora F Dimant
Tuition: $479.00 Fees: $20.00
Notes: Manual included. 30 minute lunch break.