Provides a highly interactive training to become a mediator and to develop better communication skills in conflict situations. Learn to use mediation skills to help resolve conflicts in workplace, court, business or community-related disputes.
You will learn and practice how to: Structure the mediation process through a step-by-step procedure, Increase your effectiveness in listening to and communicating with people in conflict, assist disputants to reach mutually satisfying agreements, enhance negotiation skills-your own and others', work with strong emotions respectfully and constructively, especially with the disputing parties face to face, manage cross-cultural differences, respond to ethical dilemmas that arise in mediation, develop strategies to deal with various elements of conflict.
- 0.00 CEU
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|CRN||Campus / Bldg / Rm||Time||Days||Dates|
|26808||CLIMB Ctr / CLIMB / 207||08:30 AM-04:50 PM||FSa||13-Apr-2018 thru 21-Apr-2018|
Instructor: Tsipora F Dimant
Notes: Manual included.
Tuition: $425.00 Fees: $45.00