Portland Community College | Portland, Oregon

A highly interactive comprehensive training in the use of mediation to help people resolve conflict. You will develop the skills and confidence to manage conflicts while practicing in a challenging and supportive learning environment. 

You will learn and practice how to: Structure the mediation process through a step-by-step procedure, Increase your effectiveness in listening to and communicating with people in conflict, assist disputants to reach mutually satisfying agreements, enhance negotiation skills-your own and others', work with strong emotions respectfully and constructively, especially with the disputing parties face to face, manage cross-cultural differences, respond to ethical dilemmas that arise in mediation, develop strategies to deal with various elements of conflict.

Credits:
4.00 CEU
Registration:
Write down the CRNs (ex. 22398) of your selected classes to register.
CRN Campus / Bldg / Rm Time Days Dates
 
44745 Cascade Campus / TH / 112 08:00 AM-04:50 PM ThFSa 12-Nov-2015 thru 14-Nov-2015
Instructor: STAFF
Notes: Must reg/drop by 11/6.
Tuition: $875.00 Fees: $50.00
and Cascade Campus / TH / 112 08:00 AM-04:50 PM MTu 16-Nov-2015 thru 17-Nov-2015
Instructor: Molly E Keating