CEU3365 Patient Access Specialist: Accountable Care Online
PAYMENT for your course(s) IS DUE WHEN YOU REGISTER. Register and pay online or by phone: 971-722-8888.
DROP/REFUND POLICY: You must drop a course at least one day before the class begins to receive a refund.
The Customer Service for Health Care portion provides participants with the basics of customer service for individuals in the health care industry. This instructor-facilitated online course provides participants with insight to the HCAHPS survey as well as the tools to provide excellent customer service in the health care field. The Patient Access Specialist portion introduces students to the many roles and responsibilities encompassed by the Patient Access Services department in a hospital setting. The course will provide students with an understanding of the role of correct patient identification practices in maintaining patient safety and the need for extraordinary customer service skills in difficult situations. See link at www.pcc.edu/climb/business for additional required courses.
- 4.90 CEU
- Write down the CRNs (ex. 22398) of your selected classes to register.
|CRN||Campus / Bldg / Rm||Time||Days||Dates|
|16907||Distance Learning / DST / TBA||TBA-TBA||TBA||09-Jan-2014 thru 27-Mar-2014|
Instructor: Bem H Hanamoto
Notes: Thur lecture 5-6p. Tues 2-3p Off hrs and Fri 12p-1p off hrs.
Tuition: $898.00 Fees: $0.00