Panther Print

PCC Print Hotline: 971-722-7768 (PRNT) | Contact: pantherprint@pcc.edu

PCC Panther Prints Program

The Panther Print Program is the process of centralizing PCC’s total printing environment in order to be more conscious and purposeful about printing. This, in turn, will help save money and resources as well as boost productivity throughout the District.

The program encompasses all printers and copiers throughout the District. Your printer/copier will fall into one of these categories:

Networked printer

Most networked printers have been automatically enrolled in the Panther Print Program, though not all machines connected to the PCC network have been enrolled at this time. (If your machine has been tagged with a white and teal sticker, your printer is part of the Panther Print Program.)

Networked printers are shared by a workgroup of computers that can all access the same printer at the same time. The printer doesn’t necessarily have a physical connection to the network, it can be connected wirelessly and assigned to a workgroup. These printers can be any make or model and were originally purchased by your department or through IT.

Xerox Fleet printer

Fleet printers are not enrolled in the Panther Print Program—they are instead part of a separate printer program called Xerox Fleet Printer Program. (If your printer has been tagged with a navy sticker, your printer is part of the Xerox Fleet.)

The Xerox Fleet printers are networked multifunctional devices leased by departments from the PCC Print Center. They are linked to the PCC network so multiple computers can use them, and receive the same service and supplies as Panther Print Program printers.

Local printer

Local printers are not enrolled in the Panther Print Program because they connect directly to one computer and do not use the PCC network. These printers can be any make or model and were purchased by your department or through IT.

For security and sustainability purposes, individuals using a local printer are strongly encouraged to switch to using a networked Xerox Fleet Multifunctional Device and/or to enroll their existing machine in the Panther Print Program.

Benefits of the Program

Save time and space!

  • You no longer have to order toner and supplies–the printer will report low supplies through the PCC network, and supplies will automatically be shipped to your desk. This also eliminates the need to store supplies, freeing up valuable college space.
  • Technical Support is quick! If your printer has a problem, we’ll get back to you within 4 hours, or if contacted near the end of the day, the response will be the next business day. (Business hours are 8am-5pm Monday through Friday, excluding holidays.)
  • Easily recycle used printer supplies. Just seal the used supply in the new supply box and affix the paid return label (included with each shipment), then send back through US mail.

Save money for the college!

  • Save time and labor by having a single point of contact for printer repair.
  • Reduce the printing cost per page throughout the District for college printing by centralizing printer and supply procurement. This will save PCC an estimated $900,000 per year!
  • Eliminate administrative overhead of managing printers at the department level—receive supplied automatically without ordering.
  • Easier billing. The Print Center bills directly to department FOAP accounts on a monthly basis.
  • Greater accountability. Built-in tools allow for the monitoring of print use and behavior.

Print securely and sustainably!

  • Secure your data. Older printers often store info, including sensitive FERPA and HIPPA student and employee records, rather than deleting it after printing. This can be avoided by ditching your Local printer for a Xerox Fleet printer, which encrypts all data before printing and deletes all information from its hard drive nightly.
  • Additional layer of security. Xerox Fleet printers offer ‘Secure Print’ functionality when printing from your computer. Just assign a 4-10 digit pass code to your project when printing and release the project at the printer using the passcode.
  • Choose a more sustainable way of printing. Often times, older printers use more toner and consume more energy than a newer model would.

Who Should Join?

Any college department or group interested in saving valuable time and money on printing costs is encouraged to join the Panther Print Program. In an effort to utilize college funds most efficiently and responsibly, individuals using local printers are strongly encouraged to switch to using a networked Xerox Fleet Multifunctional Device around the District or join the Panther Print Program.

How Do I Sign Up?

To enroll your existing printer, please fill out the Panther Print Program Sign Up form. Within 5 business days of submission of the form, a member of the Print Center staff will contact you and answer any questions. You may also need to contact the IT Department to ask them to connect your printer to the PCC network. (Note: Your printer may not be eligible for this program based on the age of the printer.)

If you do not have a printer/copier to enroll in the Panther Print Program, you can lease one through the Print Center’s Xerox Fleet Printer Program by filling out the Xerox Fleet Printer Lease Request form. Within 7 business days of submission of the form, a member of the Print Center staff will contact you with a monthly estimate and contract information.

Next Steps

Sit back and relax! Your supplies will arrive automatically before the printer/copier runs out. To return old toner cartridges and other supplies for recycling, put used cartridges into the return box included in your supply shipment, attach the included return label, and send back through US Mail.

If any issues arise with the printer, getting help is as easy as calling the PCC Print Hotline: 971-722-7768 (PRNT). Once on the call, choose:

  • 'Option 1' if your printer has a navy "Xerox Fleet" sticker to be connected to a Xerox support technician.
  • 'Option 2' if your printer has a white and teal "Panther Print Program" to be connected to the Xerox Panther Print Service Desk.

More info about the Panther Print program

Why has PCC decided to engage in this program?

The Panther Print Program was put into place to give the college transparency and control over printing processes and costs. This will ultimately save money, automate steps, allow more time for other IT efforts, improve printing security, and increase environmental sustainability. By using a single vendor, PCC can predict costs for printing, service, and supplies, as well as save admins time by automating the supply ordering process.

Similar programs through Xerox have saved major college departments 10-30% on document management costs and freed up valuable IT resources to focus on strategic initiatives.

Is participation in the program mandatory across all divisions?

Yes, this program is mandatory. The PCC Cabinet and Board of Directors have identified this program as a huge money-saving effort by the college—a savings of many hundreds of thousands of dollars—which could be used to prevent future employee layoffs and tuition increases. Until the next biennium, there will be a handful of special exemptions offered, based upon specific criteria. If you feel your printer should be exempt from this program, please fill out the Exemption Request form. Be sure to include supporting documents such as your machine lease and/or service contract.

How does the Panther Print Program save money for the district?

This program has the potential to save PCC more than $900,000 per year, depending on final configuration at the service sites. Additionally, PCC anticipates significant energy savings and reduced labor with the automated inventory system, which would realize additional savings. With the Panther Print Program, departments will be charged for actual print usage rather than having to buy a machine or lease one at an exorbitant fee and pay for service and supplies separately. The Panther Print Program will be run through the PCC Print Center, who gives back 4% of any and all earnings to the General Fund. The Print Center will finance toner and service technicians, and charge back to departments on a monthly basis via FOAP accounts. Departments will be billed “per click”, based upon the number of black and white and color impressions (sides of copies) made by the machine during that month.

Cost per Impression:

  • $0.044 per black and white
  • $0.16 for color

Note: The impression cost includes machine service, toner, waste container, and copy paper. Toner and machine service are provided through PCC’s contract with Xerox, regardless of machine brand.

How was the savings to the college calculated? My department is concerned that we may see increased costs in our printing budget.

The savings to the PCC District was calculated by taking the vendor’s printer models and the impressions over a period of time and cross-referencing those figures with the applicable toner cartridges for those printer models. This gave us an estimate of savings on toner costs district-wide. (Note: this doesn’t account for the lessened administrative labor or energy savings achieved through this program.)

Some departments have done a great job of managing their printing environment, but the college, as a whole, has not managed them well. Therefore, although individual departments might not immediately experience cost reduction, the college as a whole will. Individual departments can mitigate their costs by reducing the number of printers that they have in their departments, which is one of the main points of the program.

Why is the cost of color impressions so much higher than black impressions?

Color impressions take four times as much toner to print than black and white impressions, resulting in higher printing costs. Additionally, the toner cartridges used in color printers (even the black cartridge) are normally smaller than the black cartridge used in black and white printers. Because of this size difference and the amount of toner needed to create colors, the cartridges in color printers generally print fewer total pages and need to be replaced more often as well, which also contributes to higher costs.

To offset the cost of color printing for your department, please consider some of the suggestions below for becoming more energy efficient.

Who will be our print services partner on campus?

Xerox currently manages all the leased printers/copiers within the District Fleet and will now expand to cover all networked PCC printers. Working with one service provider for the college will allow us to negotiate low rates for service, supplies, and machines as well as deliver reports and data necessary to meet PCC’s overarching strategic goals.

How will I receive supplies?

Each device will have an asset name and key operator (primary contact person) assigned to it. All networked printers will be included in a cloud-based inventory system that will create automated alerts. When supplies begin to run low, an alert will occur that will prompt the needed supplies to be shipped directly to the key operator. If your department is managing multiple devices, you can easily determine which device the supply shipment is for by reviewing the Panther Print Supply Shipment Flyer.

Can I just call and order supplies?

Under normal circumstances, you should never have to call for supplies, but in the event of an emergency, you can call the PCC Print Hotline: 971-722-7768 (PRNT).

Is there going to be surplus of backup printer cartridges at each location?

No. Space is valuable at PCC and the automated print supply monitoring and delivery system will allow for space to be utilized in a more productive manner.

How will I recycle my used supplies?

Each supply shipment will include a box and a return-shipping label. Place your used print supplies in the box, affix the return label, and return through US Mail.

Is paper included in the Panther Print Program?

Yes, white 8.5x11" copy paper is included in the program, but your department's key operator will need to order it online using this form: White Copy Paper order form.

To order paper of any other size, weight, or color, your key operator should submit this form: Custom Paper order form.

What do I do if my printer breaks?

Each printer will be tagged with a white and teal Panther Print sticker that will include your printer’s serial number and the PCC Print Hotline number. Choose “Option 2” for Panther Print Program members when asked to do so. A representative will troubleshoot the issue remotely and determine if it’s an issue with the machine or the PCC network. If it is a network issue, you will be referred to the PCC Service Desk. If the issue is at the machine level, a technician will be dispatched to service your machine within a 4-hour window (within business hours, 8am-5pm except holidays.) All machine services are included in the program, even for non-Xerox printers.

How does the Panther Print Program make printing more secure?

If your printer is more than 5 years old, it is highly encouraged that you use a networked Xerox Fleet Multifunctional Device near you or consider leasing a Xerox machine and becoming part of the Xerox Fleet. Depending on the age and brand of your printer, printed files are likely NOT encrypted on the printer’s server and are often stored on the hard drive of the machine long after printing. Depending on what types of materials you print, this could have serious FERPA, HIPPA, and privacy consequences. Not only are files vulnerable when disposing or recycling the printer, they can be easily hacked. Xerox machines encrypt every print job and delete all information nightly from their hard drives. This security configuration ensures that private information is not unintentionally shared.

What do I do if I have confidential documents to print and I’m using a general use Networked Xerox Fleet Printer?

Xerox printer/copiers have a built-in feature called "Secure Document Printing" available to use when printing to a networked machine. (Other printer types have similar functionality but you would need refer to your machine’s user manual.) With Xerox’s Secure Print functionality, this allows you to assign a unique 4-10 digit passcode to your print project during the print process from your computer. Additionally, your print project will not actually print until you input your unique passcode at the printer and release the file to print. Keep in mind that Xerox machines delete all information from the hard drive at the end of each day, so if you don't release the document from the printer before then, the file will be erased and you will need to resend it.

What steps can my department take to become more energy efficient with our printers?

There are many ways to conserve energy in your area:

  • Replace older printers/copiers with new, more energy-efficient devices.
  • Purchase the appropriate-sized printer for your department. (Use monthly usage average use as a guide.)
  • Use a Xerox Fleet Multifunction Device instead of a single-use, desktop printer and energy savings of up to 50% can be realized.
  • Use shared-department networked printers.
  • Remove single-use printers from your department.
  • Take advantage of power-saver features built into your systems and do not turn off devices at night. (A total power down / power up takes more energy than allowing the device to go into and stay in sleep mode.)
  • Use paper efficiently and print duplex (on both sides) whenever possible.
  • Examine office processes on a regular basis: Can you use an electronic document storage system instead of printing hard copies? Use the ‘scan to email,’ ‘scan to file,’ and ‘scan to USB’ features instead of printing and storing hard copies whenever possible.
  • Share documents with your peers instead of printing multiple copies.
  • Ask yourself if the printed copy is really needed before hitting ‘print.’ Research has shown that 45% of print jobs end up in the recycle bin within an hour of printing and that 30% of all print jobs are NEVER picked up from the printer.
  • Return unused supplies to the vendor and recycle used supplies.
  • Choose recycled paper when printing and after use, be sure recycle prints rather that toss in the trash.

Are Xerox machines energy efficient?

Xerox was an early adopter of the U.S. Environmental Protection Agency’s ENERGY STAR® rating program. In fact, they joined the EPA in 1993 as a Charter Partner, creating many multifunctional products that have earned ENERGY STAR® status, even as the certification criteria has grown more stringent. Since 2015, 100% of all our new eligible product introductions have achieved the EPA’s ENERGY STAR® rating. This continued success in cutting the power consumption of laser-based printing products has been achieved by adjustments in the fuser design, changes to the properties of the toner, more efficient electronic controls, and the workings of the xerographic system as a whole.

Are specialty printers such as plotters, 3D printers, and CAD printers part of the program?

No. This program does not support specialty printers or supplies of this type.