Portland Community College | Portland, Oregon Portland Community College

MSD – Management & Supervisory Devl Outcomes

AAS - Management/Supervisory Development AAS Degree

Degree Outcomes Core Outcomes
Demonstrate key supervisory or managerial responsibilities that reflect professional standards and ethics, sustainability, and social responsibility to enhance an organization’s ability to thrive in a diverse, rapidly changing, and increasingly global business environment.
  • Communication
  • Community and Environmental Responsibility
  • Critical Thinking and Problem Solving
  • Cultural Awareness
  • Professional Competence
Analyze and apply a broad range of problem-solving strategies in a creative and equitable manner by examining biases to successfully resolve the conflict and foster collaborative work relationships across differences.
  • Communication
  • Critical Thinking and Problem Solving
  • Cultural Awareness
  • Self-Reflection
Apply relevant leadership strategies in developing, motivating, coaching and influencing work teams of diverse backgrounds and perspectives in identifying and implementing innovative solutions, supporting a continuous improvement organizational climate.
  • Communication
  • Critical Thinking and Problem Solving
Demonstrate leadership skills that include implementation of a planning process, delegation of responsibility to employees, participation in developing, planning and evaluation of work-related projects.
  • Professional Competence
Apply problem-solving skills and various client and customer service communication strategies to identify, assess, predict and meet diverse expectations in an increasingly global marketplace.
  • Community and Environmental Responsibility
Analyze current human resource practices and explain the legal implications of Human Resources standards in making effective supervisory and managerial decisions.
  • Self-Reflection

ACERT1 - Management/Supervisory Development One-Year Certificate

Degree Outcomes Core Outcomes
Demonstrate key supervisory or managerial responsibilities that reflect professional standards and ethics, sustainability, and social responsibility to enhance an organization’s ability to thrive in a diverse, rapidly changing, and increasingly global business environment.
  • Communication
  • Community and Environmental Responsibility
  • Critical Thinking and Problem Solving
  • Cultural Awareness
  • Professional Competence
Analyze and apply a broad range of problem solving strategies in a creative and equitable manner by examining biases to successfully resolve the conflict and foster collaborative work relationships across differences.
  • Communication
  • Critical Thinking and Problem Solving
  • Cultural Awareness
  • Self-Reflection
Apply relevant leadership strategies in developing, motivating, coaching and influencing work teams of diverse backgrounds and perspectives, in identifying and implementing innovative solutions supporting a continuous improvement organizational climate.
  • Communication
  • Critical Thinking and Problem Solving
Apply problem-solving skills and various client and customer service communication strategies to identify, assess, predict and meet diverse expectations in an increasingly global marketplace.
  • Community and Environmental Responsibility

ACERTP - Client Services Professional: Less Than One-Year Career Pathway Certificate

Degree Outcomes Core Outcomes
Respond to diverse client needs in an increasingly global environment by applying problem solving skills with a variety of client services strategies to identify, assess, predict, and achieve client expectations.
  • Communication
  • Critical Thinking and Problem Solving
  • Cultural Awareness
  • Professional Competence

ACERTP - Client Services Management: Less Than One-Year Career Pathway Certificate

Degree Outcomes Core Outcomes
Respond to diverse client needs in an increasingly global environment by applying problem solving skills with a variety of client services strategies to identify, assess, predict, and achieve client expectations.
  • Communication
  • Critical Thinking and Problem Solving
  • Cultural Awareness
Build enterprise value by developing, leading, and motivating diverse client services teams to perform effectively in a rapidly changing marketplace.
  • Communication
  • Critical Thinking and Problem Solving