Essential functions and occupational risks
The Americans with Disabilities Act defines essential functions as ‘job duties that are fundamental to the position, they are the reason the job exists’.
Below is a list of essential functions of the standard Medical Assistant role, thus are also technical standards (requirements) of students applying to the Medical Assisting program.
If you identify one or more of these essential functions as something you are unable to do because of a disability, accommodations can often be made. If you are uncertain or feel you may need accommodations while in the program or for employment as an MA please reach out to the MA Program Director: alena.fehr@pcc.edu and/or the Office of Accessible Ed and Disability Resources.
Part 1 – physical functions
Physical ability to sit, stand and move freely about the office
- Ability to stand, walk and sit for long periods; ability to climb stairs
- Ability to bend, stoop, kneel, squat, twist, reach and pull
- Ability to lift and position heavy patients and carry heavy objects
Manual dexterity
- Manual dexterity to perform assigned tasks
Visual abilities to accurately perform duties
- Ability to see in color
- Ability to read the fine print on labels, medical charts, and computer monitors
Hearing abilities to respond to patients and co-workers
- Hear and observe patients to ascertain information
- Have sufficient hearing to perform clinical tasks such as taking blood pressure
Part 2 – Academic and interpersonal functions
Communication skills to safely and accurately assess patients and communicate with others
- Strong verbal and written communication with patients, co-worker sand the public in person and by phone
- Competency in language, grammar, and spelling
- Ability to obtain and document patient history and current complaints
- Ability to understand and work under the direction of the physician
- Ability to communicate and carry out written and verbal instructions
Technical aptitude
- Ability to use multi-line telephones, computer, fax, and copier
- Strong keyboarding skills (35+wpm) and Microsoft Windows
- Ability to quickly learn to use hospital clinical equipment
- Proficiency in charting and documentation
- Proficiency in using electronic health record systems
Analytical and critical thinking skills
- Strong patient assessment skills
- Understanding of healthcare-related terminology
- Ability to problem-solve and troubleshoot issues
- Ability to retain/recall information given verbally
- Ability to coordinate and prioritize multiple tasks
- Ability to react calmly and effectively in emergencies and while working under pressure
- Ability to accept responsibility and take initiative
Interpersonal skills
- Team player
- Compassionate, patient and tactful
- Positive response to instruction and supervision; ability to accept constructive criticism
- Ability to interact and establish a good rapport with a diverse range of people, often in stressful situations
Professional attributes
- Dependable
- Carefully adheres to program and affiliate policies
- Appears professional in dress and demeanor
- Takes action to increase knowledge and development
Occupational Risks
Medical Assisting is a healthcare profession in which both clinical and administrative tasks are performed. Medical Assistants work directly with patients, providers and other healthcare workers. It is a profession that focuses on providing a high level of patient care as well as being responsible for patient safety.
It is important to recognize that this role comes with certain occupational risks. The occupational hazards associated with being a Medical Assistant include:
- Exposure to infectious disease
- Injuries due to sharps
- Bloodborne pathogen exposure & biological hazards
- Chemical and drug exposure
- Ergonomic hazards from lifting, sitting and repetitive tasks
- Latex allergies
- Stress
There are protections set in place with the Occupational Safety & Health Act (OSHA) to help protect the safety of healthcare workers and patients.
Within PCC’s Medical Assisting program you will learn more about these occupational hazards and what is put in place to help ensure a safe workplace.