Portland Community College | Portland, Oregon

Clarifying Intercultural Communication

Learn about different modes and objectives of communication, various cognitive and working styles, and how to address those differences in the workplace or classroom.

You will learn to:

• Learn the difference between passive, assertive, and aggressive communication.
• Understand the different communication styles inter-culturally, and how they interact.
• Reflect on ways to modify communication styles to bridge across different approaches.
• Learn about collectivism vs individualism, and high vs low context cultures and how they contribute to expectations around communication.

Equity-Informed Business Decisions

Developing and running a business means more than identifying a target customer and generating revenue. How can your business be equity-informed and do more good? Stay relevant and learn how in this course.

Diversity Training: Celebrating Diversity in the Workplace

More than ever, a workplace is a diverse collection of individuals, proud of who they are: their gender, their sexual orientation, their religion, their ethnic background, and all the other components that make an individual unique. One of the challenges for workplace leaders is how to help these diverse individuals work as a team. We all know what happens to organizations that don’t have effective teamwork: they fail. Failing to embrace diversity can also have serious legal costs for corporations. This workshop will give you ways to celebrate diversity in the workplace while bringing individuals together.

You will learn to:

• Describe what diversity and its related terms mean
• Explain how changes in the world have affected you and your view
• Develop a management style to encourage diversity
• Use terms that are politically correct and avoid those which are not
• Take action if you or one of your employees feels discriminated against

Diversity Training: Beyond Diversity

This course is a continuation from the first Diversity Training course offered and takes a deeper look at diversity and developing a framework using an equity lens and critical race theory.

You will learn to:

• Identify and address acts of microaggressions
• Interrupt negative and/or potentially dangerous actions, comments or incidents that target diverse or marginalized groups or communities
• Address policies or procedures in workplace environments negatively impact communities of race, religion, gender, sexual orientation and ability

Transgender Employees: Creating an Inclusive Workplace

This course will offer an introduction to terminology, elements, policies, and resources to build and sustain a safe, inclusive environment for Transgender employees and increase the comfort level and productivity of all in your organization.

You will learn to:

• Understand the importance and history of inclusivity in the workplace
• Increase your understanding of the Transgender experience
• Explore and address personal and societal biases, misconceptions, and choices
• Identify and implement elements to support a safe inclusive workplace