Portland Community College | Portland, Oregon

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Results from the spring 2013 DL student survey

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Distance Education’s Student Services group and Institutional Effectiveness completed a survey of online students last Spring get their perspective on online classes and to see what their expectations were for course interaction, use of technology, and more. We’ve already highlighted one of the results in a post about student preference for consistent course navigation and layout, but there are many other interesting insights, such as student awareness and access to office hours:

Question 18: Has your instructor offered office hours or time for help outside of class?

Student response to survey question about office hours
Response Percent
Not Sure/Don’t Know 31.1%
No 9.8%
Yes 59.1%

So nearly 41% of students don’t have or don’t know if they have access to office hours with their instructor. The results of the survey are interesting and are certain to spark conversation. I encourage you to check out the rest of the Spring 2013 DL Student Survey Results.

About Andy Freed

I'm the Manager of Technology and Support in the Distance Education department, where I oversee our infrastructure, technical support, and online student services group. I've been with the College since 2001 and have worked in several posit... more »

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PCC offers this limited open forum as an extension of the respectful, well-reasoned discourse we expect in our classroom discussions. As such, we welcome all viewpoints, but monitor comments to be sure they stick to the topic and contribute to the conversation. We will remove them if they contain or link to abusive material, personal attacks, profanity, off-topic items, or spam. This is the same behavior we require in our hallways and classrooms. Our online spaces are no different.