Portland Community College | Portland, Oregon Portland Community College

Notetaking approaches

Improving access during remote instruction

Notes can be an important way to improve access for all types of meetings. To request Disability Services assistance please use this brief google form. You will need to be logged into your PCC account.

With PCC’s shift to remote instruction and remote operations, it is important to consider options for taking and sharing notes. While there are some students who have eligibility for notetaking support as an academic accommodation, there are also many more people who will benefit from a good note taking and sharing plan. 

Depending on if a remote meeting is part of a course, or a standalone meeting, consider where you might post the notes to ensure they can be found by those who were able to participate directly, as well as those who might have had connection problems or attendance limitations. 

Prioritizing DS support for different types of meetings
  • The first priority for DS will be any course in which there is an active accommodation request for notetaking support. 
  • Our next priority will be for remote meetings in which there is critical information being shared, and there is a concern from the facilitator about being able to capture information effectively in the absence of additional notetaking support. Depending on volume, Disability Services will triage and prioritize the best we can.
Options people can put in place on their own
  • Share agenda and presentation materials in advance – this way participants can review (whether in advance or after the fact).
  • Assign a notetaker – or multiple notetakers – who can take notes during the meeting and share their notes with everyone. 
  • Record the session – so people have the chance to review and take notes as needed
Options Disability Services can help to facilitate
  • Notetaking Express (NTE) Service – this is a paid service that uses humans to generate written notes from audio recordings (not a full transcript). The recordings can be uploaded by instructors directly, or by an Accessibility Aide. 
  • Accessibility Aides – a DS employee helps ensure notes are available. Aides can:
    • participate in online meetings to take notes live during the event,
    • type up notes up from a recording, or
    • upload a recording to the NTE service then post the notes. 
Consultation Appointments

We are happy to connect and collaborate. The tech group number is 971-PCC-TECH (971-722-8324) and email is access-tech-group@pcc.edu.