Portland Community College | Portland, Oregon Portland Community College

Policies and procedures

The following guidance outlines the ways in which PCC honors our commitment to ensure equal access for students who experience disability.

Service animal policy

Guide dogs

Our service animal policy ensures that students, employees, and guests who have service animals can participate in and benefit from PCC services, programs, and activities. It also ensures that PCC does not discriminate on the basis of disability as identified in Titles I and II of the American with Disabilities Act (ADA), Section 504 of the Rehabilitation Act or state anti-discrimination laws.

Releasing information

  • If a student only wants to authorize Disability Services to communicate with a particular point of contact (for example you want Disability Services to speak with your mental health counselor or send specific information to another point of contact), you can use the Disability Services consent to release form.
  • If a student wants multiple departments at PCC to communicate with a particular point of contact (for example you want Disability Services and Financial Aid to talk to your parent or guardian), you can use the PCC consent to release form. You can also follow these instructions to log into MyPCC, then from the Home Tab go to the “Quick Links” section and choose “Consent to Release”.
  • If a student wishes to obtain a copy of the disability documentation they submitted to PCC, there is no need for a release so long as the request is coming directly from the student. However, students need to request the documents through their official PCC email account, and receive the documents by coming to one of our campus locations in person with ID.

Resolving accommodation concerns

PCC supports you and your right to request and receive appropriate adjustments. Our process for resolving accommodation concerns outlines the way we work to address questions and concerns, and to ensure the college honors our requirements for student access as outlined in Section 504 of the Rehabilitation Act of 1973 and The Americans with Disabilities Act of 1990, as amended.

Students who feel they have been discriminated against or harassed on the basis of disability should utilize the grievance procedure available through the Office of Equity and Inclusion.

The college also provides an online option for reporting incidents, and there are listening intervention teams for equity  who support individuals who have experienced bias and are in need of guidance.

Related resources

Some of these resources are local, and others are national or international.