Portland Community College | Portland, Oregon Portland Community College

Frequently asked questions

The following are a few of the more frequently asked questions about taking Community Education courses online. If you have a question that is not answered below, please feel free to contact us directly at ed2go@pcc.edu or 971-722-2711.

How do I pay for my class?

We offer multiple payment options for the PCC non-credit online classes:

  • Option 1: Purchase now – purchase a class securely online through Ed2Go with a MasterCard, Visa, American Express, or Discover card.
  • Option 2: Other payment options – for those who are 62 years or older, a PCC-benefitted employee, or have other payment methods, you will need to log in to PCC’s secure online service called PCC-Pay. Your Ed2Go classroom account is not electronically linked to PCC, so if you want to pay PCC online you will need to call the PCC Registration Office at 971-722-8888, option 2 to set up your PCC password.

Why won’t my Ed2Go username and password work on the MyPCC login screen?

Our two online systems are completely independent of each other. Ed2Go and PCC work in partnership to provide you with your online course, but are separate entities. You will need a different username for each.

Where do I go to find my online class?

To access your classroom on or after the start date, click on “My Classroom” on the Ed2Go website, and then enter your login email address and your chosen password in the current student sign-in section. Click on “Enter” under your Active Courses. Enjoy your class!

Do I need any kind of special equipment to take an online class?

All you need is an internet connection. You’ll also need the specific program on your computer or access to the computer program for the class that you wish to take. Computer programs are not provided with the online classes. See the online course descriptions on the Ed2Go website for specific course details.

Why does Ed2Go only release two lessons per week for six weeks?

If you move ahead, you don’t get to participate in the online discussion feature, practice what you’ve learned, or let the learning have time to “cook” or settle in. The quality of the course is somewhat compromised if you are drilling through the course content. Remember how much you actually learned when you were cramming for finals?

Should I start with one or two online courses per month? How many online courses are too many?

Ed2Go students recommend that you start out with only one or two online courses per month until you get a feel for the pace of these courses and how they work with your own schedule. Although the courses are interactive, they are “print rich” and it’s easy to get behind.

How do I find more information about a specific course?

For more detailed information on online classes, visit the Ed2Go website. Type the name of your class in the “Course Search” box or use the “Courses” dropdown menu at the top of the page. Click on the course title, and you’ll find links on the right side to a longer course description, instructor bio, requirements, student comments, and a syllabus.

I was able to log in to the first two lessons, but now my access is denied. What’s wrong?

You will be able to access your classroom for the first week following the start date, whether or not you have paid for it. If you have not paid by the end of business on the Tuesday following the start date, your classroom access will be temporarily suspended. You will have an additional week to pay and re-enter your classroom. Once payment has been made, your classroom will be reactivated within one business day. Non-payment does not cause the course to be dropped.

I never logged in to my class, do I still have to pay for it?

Yes. You are responsible for payment, whether or not you participate, unless you drop by the drop date. Learn more about PCC Community Education’s drop policy.

When is payment due?

For Ed2Go classes, full payment is due upon registration.