Frequently asked questions
The following are a few of the more frequently asked questions about taking community education courses online. If you have a question that is not answered below, please feel free to contact us directly at email@example.com or 971-722-2711.
How do I pay for my class?
We now are offering 2 new payment options for the PCC noncredit online classes.
- Option 1: Purchase Now-You are now able to purchase securely online with a MasterCard, Visa, American Express or Discover.
- Option 2: Other Payments Options: For those who are 62 years or older, PCC benefitted employee or have other payment methods.
To pay at the PCC website: You will need to log in to PCC’s secure online service called PCC-Pay. Learn more about the PCC-Pay system. Remember your ed2go classroom login is not electronically linked to PCC. So if you want to pay PCC online you will need to call registration (971-722-8888 option 2) to set up your PCC password.
Why won’t my ed2go username and password work at the MyPCC log in?
Our two online systems are completely independent of each other. ed2go and PCC work in partnership to provide you with your online course, but are separate entities. You will need a different username for each.
Where do I go to find my online class?
To access your classroom on or after the start date, click on “My Classroom” at ed2go.com/portlandcc, and then enter your login email address and your chosen password at the current student sign in section. Click on “Enter” under your Active Courses. Enjoy your class!
Do I need any kind of special equipment to take an online class?
All you need is any Internet connection. You’ll also need the specific program on your computer or access to the computer program for the class that you wish to take. Computer programs are not provided with the online classes. See the online course descriptions at ed2go.com/portlandcc for specific course details.
Why does Ed2Go only release two lessons a week for six weeks?
If you move ahead, you don’t get to participate in the online discussion feature, practice what you’ve learned, or let the learning have time to “cook”, or settle in. The quality of the course is somewhat compromised if you are drilling through the course content. Remember how much you actually learned when you were “cramming for finals?”
Should I start with one or two online courses per month? How many online courses are too many?
ed2Go students recommend that you start out with only one or two online courses per month, until you get a feel for the pace of these courses and how they work with your own schedule. Although the courses are interactive, they are “print rich” and it’s easy to get behind.
How do I find more information about a specific course?
For more detailed information online classes go to ed2go.com/portlandcc. Type the name of your class or class interest in the “Search for Courses” box at the top of the site. Click on the course title, and you’ll find the links on the right side to a longer course description, instructor bio, requirements, student comments, and a syllabus.
I was able to log in to the first two lessons, but now my access is denied. What’s wrong?
You will be able to access your classroom for the first week following the start date, whether or not you have paid for it. If you have not paid by the end of business on the Tuesday following the start date, your classroom access will be temporarily suspended. You will have an additional week to pay and re-enter your classroom. Once payment has been made, your classroom will be reactivated within one business day. Non-payment does not cause the course to be dropped.
I never logged in to my class, do I still have to pay for it?
Yes. You are responsible for payment, whether or not you participate, unless you drop by the drop date. Non-credit Community Education Online classes offered in partnership with Ed2go may be dropped for a reversal of charges if they are dropped by the Tuesday following the course start date. Learn more about Portland Community Colleges drop policy.
When is payment due?
For ed2go classes, full payment is due upon registration.
For Online Career Training Program, full payment is due at the time of registration.