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CCOG for MSD 110 Fall 2023

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Course Number:
MSD 110
Course Title:
Gender Conflict Resolution
Credit Hours:
Lecture Hours:
Lecture/Lab Hours:
Lab Hours:

Course Description

This 10-hour workshop examines gender and multi-cultural communication. The material includes identifying and evaluating sources of conflict and developing strategies and skills to positively manage and resolve conflicts. Audit available.

Intended Outcomes for the course

  • Use an understanding of gender and multi-cultural communication patterns, beliefs, and biases to reframe perspectives and minimize the potential for conflict.
  • Apply conflict management strategies to effectively work through gender or multi-cultural conflict situations personally and professionally.

Course Content (Themes, Concepts, Issues and Skills)

General Concepts

  • Appreciating differences
  • Cultural awareness and sensitivity
  • Gender communication patterns
  • Cross-cultural communication patterns
  • Culture based interpretations of communication
  • Equity and empowerment
  • Bias and Stereotypes
  • Conflict resolution strategies
  • Active listening skills
  • Assertiveness
  • Overcoming prejudice
  • Self assessment and awareness
  • Behaviors that lead to colleageship


  • Self assessment and awareness of gender/multicultural bias
  • Minimizing potential conflict with sensitive perspective
  • Getting to the root of the issue


  • Complexity of gender and multicultural communication
  • Increasing equity and empowerment with others
  • Overcoming stereotyped obstacles
  • Reducing conflicts personally and professionally