CCOG for MSD 177B Spring 2024
- Course Number:
- MSD 177B
- Course Title:
- Coaching Great Performance
- Credit Hours:
- 1
- Lecture Hours:
- 10
- Lecture/Lab Hours:
- 0
- Lab Hours:
- 0
Course Description
Centers on how to effectively work with people in a helping relationship. Introduction to coaching and gaining hands-on experience being and working with a client. Coaching helps clients examine the way they do things as well as what they do. Build your coaching skills by focusing on five key principles of coaching: coaching listening, powerful inquiry, creating choice, balance and fulfillment. Audit available.
Intended Outcomes for the course
- Use effective coaching and performance improvement strategies to make the most of performance related discussions.
- Overcome the communication challenges that arise when addressing performance related issues.
Outcome Assessment Strategies
- Various individual and/or group skill-building activities such as role-plays, case studies, or other exercises geared toward critical analysis of course concepts..
- Written assignments or oral reports designed to integrate course material into personal experience or experiences of others.
- Complete exams comprised of essay and/or objective questions, or an individual and/or team project or paper which requires integration, application, and critical examination of course concepts, issues, and themes.
Course Content (Themes, Concepts, Issues and Skills)
COMPETENCIES/SKILLS:
- Coaching plans and strategies
- Critiquing individual performance
- Active listening
- Problem solving
- Advising
- Building relationships
- Oral and written communication
- Analyzing performance
CONCEPTS, THEMES & ISSUES:
General Concepts
- Differentiating between performance management and appraisal
- Coaching vs. managing
- Active listening
- Appropriate questioning skills
- Critiquing individual performance
- Problem solving and advising
- Appropriate coach/coached relationship
Themes
- Coaching vs. managing
- Performance management challenges
- Coaching strategies
Issues
- Coaching vs. managing
- Performance management vs. appraisal
- Reducing confrontation