CCOG for CEU 3365 Spring 2024
- Course Number:
- CEU 3365
- Course Title:
- Patient Access Specialist: Accountable Care
- Credit Hours:
- 4.9
- Lecture Hours:
- 0
- Lecture/Lab Hours:
- 0
- Lab Hours:
- 0
Course Description
Define customer service in health care. Articulate forms of communication in the health care field. Correct patient identification practices in maintaining patient safety and need in difficult situations. Explain the revenue cycle and the functions.
Intended Outcomes for the course
Prepare students to sit for the Certified Healthcare Access Associate certification exam through the National Association of HealthCare Access Management.