Portland Community College | Portland, Oregon

Examines various concepts in understanding and successfully managing difficult behavior in a diverse workplace environment. Explores strengths and weaknesses of various behavioral/conflict styles and self-assessment instruments measuring individual approaches to relationships and conflicts. Includes specific techniques in dealing with difficult encounters to enhance workplace relationships. Audit available.  (For detailed information, see the Course Content and Outcome Guide ).


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classes marked with $0 or <$40 use low cost materials. Cost does not include art supplies, calculators, fees, and equipment.
CRN Campus / Bldg / Rm Time Days Dates Materials
31267 SE Campus / SCOM / 314 08:00 AM-12:50 PM Sa 22-Jul-2017 thru 29-Jul-2017 Textbooks for CRN 31267
Instructor: Gail D Martin
Notes: Class meets 7/22 & 7/29
Tuition: credit Fees: $0.00