Portland Community College | Portland, Oregon

Provides an overview of professional standards, responsibilities, and skills required for care managers, information and resource specialists, advocates, and service coordinators working with older adults, persons with disabilities, and their families. Includes the assessment process, care planning, resource management, service provider and financial coordination, documentation and accountability, ethics and confidentiality, advocacy, and evaluation. Introduces strength-based, person-centered, and empowerment models. Audit available.  (For detailed information, see the Course Content and Outcome Guide ).


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CRN Campus / Bldg / Rm Time Days Dates
46973 Web 26-Sep-2016 thru 17-Dec-2016
Instructor: Mary Jo Saavedra
Tuition: credit Fees: $20.00
For information, contact the department at 971-722-8254 (Office) or 971-722-4077 (Dept Chair) or 971-722-8548 (Fax).

Course details: CRN 46973

From the Instructor:

From the Instructor of GRN 240, Introduction to Care and Service Coordination. There are no prerequisites for this course. This course is for students, practitioners, and others who work with elders. The course will provide the conceptual framework for understanding when and how to use different advocacy strategies and practical methods for intervening when elders need help in negotiating diverse and complex service delivery systems. The overarching goal of the course is to empower both future and practicing advocates and care coordinators by imparting skills that instill the self-assurance and capacity to effectively solve client problems in the highly charged, highly contingent and interactive elder-service environment. The course will be available for login by 8 am, Monday, Sept. 26, 2016 Go to https://my.pcc.edu and click on the Desire2Learn login. Do the online orientation if you are new to distance learning and D2L. You can also attend the optional Gerontology Term Orientation later on Monday, Sept. 26, 2016, from 5 to 7pm in TBA on the Sylvania Campus.

Course Specific Requirements:

Course Specific Requirements: There will be 2 text books required for GRN240: Elder Advocacy: Essential Knowledge & Skills Across Settings and Eldercare 101: A Practical Guide to Later Life Planning, Care and Wellbeing. Because this is an online course, I communicate with students via our D2L course and via email listed in the course class list and via maryjo.saavedra15@pcc.edu. Check the Course Calendar for scheduled assignment dates and deadlines, and use either email address to let me know if/when we need to confer by telephone. Please feel free to contact me by email for questions about this course or for advising (if you are a Gerontology student).

Web course information

No show policy
Your instructor can mark you as a "no show" if you do not participate in your class during the first week. This will remove you from the class. It is important to log in as soon as the class starts to see what the participation requirements are.
Web Technical Requirements:
Please be sure to read the quick guide to Distance Education technical requirements.
Students with Disabilities:
Students with disabilities should notify their instructor if accommodations are needed to take this class. For information about technologies that help people with disabilities in taking Web based distance learning classes please visit the Office for Students with Disabilities website.
Web Prerequisite | Start Guide for Online Learning:
Before you take your first online class at PCC, you must complete the start guide for online learning. The start guide will help you decide if online classes are right for you. Once you complete the start guide, you will be eligible to register for online classes. To learn more, go to http://www.pcc.edu/osg