Builds on skills learned in ETC 110 to provide practical experience for industry related multitasking, problem solving and customer service in a diverse market. Includes the use of the simulation lab, multi-line phones and radios and the application of policies, procedures and protocols. Prerequisite: ETC 110. Audit available.  (For detailed information, see the Course Content and Outcome Guide ).

Credits:
3.00

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Registration:
To register, you need the CRNs (ex. 22398) of your selected classes.
Fees:
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Textbooks:
To find textbooks, you need the CRN, Campus, Term & Course Number (ex. BA101).
  CRN Campus / Bldg / Rm Time Days Dates
 
17212 Cascade Campus / PSEB / 103 08:30 AM-12:20 PM Th 08-Jan-2015 thru 19-Mar-2015
Instructor: Georgia B Marumoto
Tuition: credit Fees: $12.00
 
17681 Cascade Campus / PSEB / 103 08:30 AM-12:20 PM Tu 06-Jan-2015 thru 17-Mar-2015
Instructor: Georgia B Marumoto
Tuition: credit Fees: $12.00