Examines practical, hands-on tools employees use to improve their work effectiveness and workplace efficiency. Explores Continuous Quality Improvement (CQI) philosophy and tools including the Plan, Do, Check, Act Cycle (PDCA), Eight-Step Problem Solving Process, process flow analysis and other related methods. Audit available.  (For detailed information, see the Course Content and Outcome Guide ).

To register, you need the CRNs (ex. 22398) of your selected classes.
Please note that for many courses, additional fees may apply.
To find textbooks, you need the CRN, Campus, Term & Course Number (ex. BA101).
  CRN Campus / Bldg / Rm Time Days Dates
47268 SE Campus / TABOR / 140 08:00 AM-04:50 PM Sa 01-Nov-2014 thru 22-Nov-2014
Instructor: Mary E Schutten
Notes: Class meets 11/1, 11/8, 11/15 and 11/22
Tuition: credit Fees: $0.00