Examines practical, hands-on tools employees use to improve their work effectiveness and workplace efficiency. Explores Continuous Quality Improvement (CQI) philosophy and tools including the Plan, Do, Check, Act Cycle (PDCA), Eight-Step Problem Solving Process, process flow analysis and other related methods. Audit available.  (For detailed information, see the Course Content and Outcome Guide ).

Credits:
3.00

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  CRN Campus / Bldg / Rm Time Days Dates
 
47268 SE Campus / TABOR / 140 08:00 AM-04:50 PM Sa 01-Nov-2014 thru 22-Nov-2014
Instructor: Mary E Schutten
Notes: Class meets 11/1, 11/8, 11/15 and 11/22
Tuition: credit Fees: $0.00