FP225 Fire Dept Customer Service
Explores personal and practical skills needed to enhance customer service in the fire service with an emphasis on techniques used in emergency service operations. Covers the importance and the aspects of service delivery and basic human relations involved in fire department customer service. Prerequisite FP 112, FP 122, WR 121 and MTH 65. (For detailed information, see the Course Content and Outcome Guide ).
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|CRN||Campus / Bldg / Rm||Time||Days||Dates|
|47063||Cascade Campus / PSEB / 106||06:00 PM-08:50 PM||W||24-Sep-2014 thru 10-Dec-2014|
Instructor: Carol Staropoli
Tuition: credit Fees: $0.00