MSD105 Workplace Communication Skills
Examines how principles of interpersonal communication operate in a supervisory context within organizations. Includes communication processes, barriers and misconceptions, impact of cultural values and norms, influences of perception and judgment, nonverbal communication, listening effectively, identifying and controlling emotions, developing an effective communications climate, and effectively managing conflict. Audit available. (For detailed information, see the Course Content and Outcome Guide ).
Distance Education: Web Course Information
- From the Instructor:
- This course explores how principles of interpersonal communication operate in everyday work life such as: communication processes, barriers and misconceptions; impact of cultural values and norms; influences of perception and judgment; communication and self-talk; creating and responding to messages; characteristics of nonverbal communication and their impact; listening effectively; identifying and controlling emotions; developing an effective communications climate; and effectively managing conflict.
- Course Specific Requirements:
- This three-credit, interactive, distance-learning course, can only be accessed via Desire2Learn using one of the links from MyPCC. The required text is: Interplay: The Process of Interpersonal Communication, 12th edition. The class is structured so you can participate for the first 2 weeks without a textbook. The SE Campus library has a copy of the book you can use on campus. Additional reading material is provided through links to articles on the web.
- Web Technical Requirements:
- Please be sure to read the Technical Requirements for this delivery mode.
- Students with Disabilities:
- Students with disabilities should notify their instructor if accommodations are needed to take this class. For information about technologies that help people with disabilities in taking Web based distance learning classes please visit the Office for Students with Disabilities website.
- To register, you need the CRNs (ex. 22398) of your selected classes.
- Please note that for many courses, additional fees may apply.
- To find textbooks, you need the CRN, Campus, Term & Course Number (ex. BA101).
|CRN||Campus / Bldg / Rm||Time||Days||Dates|
|WEB »||30266||-||23-Jun-2014 thru 06-Sep-2014|
Instructor: Linda L Paulson
Notes: $20 fee. 971-722-6146
Tuition: credit Fees: $20.00
For information, contact Extended Learning Campus CLASS