MSD151 Working with Difficult People
Examines various concepts in understanding and successfully managing difficult behavior in a diverse workplace environment. Explores strengths and weaknesses of various behavioral/conflict styles and self-assessment instruments measuring individual approaches to relationships and conflicts. Includes specific techniques in dealing with difficult encounters to enhance workplace relationships. Audit available. (For detailed information, see the Course Content and Outcome Guide ).
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- To find textbooks, you need the CRN, Campus, Term & Course Number (ex. BA101).
|CRN||Campus / Bldg / Rm||Time||Days||Dates|
|WEB »||20206||-||27-Apr-2015 thru 29-May-2015|
Instructor: Michael M Dolan
Web Course: Important - See Course Information Page.
Notes: Class dates 4/27 - 5/29 online. $20 fee.
Tuition: credit Fees: $20.00
For information, contact Extended Learning Campus CLASS
This page includes online classes only, more sections may exist for this class.