Builds on skills learned in ETC 110 to provide practical experience for industry related multitasking, problem solving and customer service in a diverse market. Includes the use of the simulation lab, multi-line phones and radios and the application of policies, procedures and protocols. Prerequisite: ETC 110. Audit available.  (For detailed information, see the Course Content and Outcome Guide ).

Credits:
3.00

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Fees:
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Textbooks:
To find textbooks, you need the CRN, Campus, Term & Course Number (ex. BA101).
  CRN Campus / Bldg / Rm Time Days Dates
 
26943 Cascade Campus / PSEB / 103 08:30 AM-12:50 PM Th 03-Apr-2014 thru 12-Jun-2014
Instructor: Heidi M Meyer
Tuition: credit Fees: $12.00
 
26944 Cascade Campus / PSEB / 103 08:30 AM-12:50 PM F 04-Apr-2014 thru 13-Jun-2014
Instructor: Heidi M Meyer
Tuition: credit Fees: $12.00