Portland Community College | Portland, Oregon

A highly interactive comprehensive training in the use of mediation to help people resolve conflict. You will develop the skills and confidence to manage conflicts while practicing in a challenging and supportive learning environment. 

You will learn and practice how to: Structure the mediation process through a step-by-step procedure, Increase your effectiveness in listening to and communicating with people in conflict, assist disputants to reach mutually satisfying agreements, enhance negotiation skills-your own and others', work with strong emotions respectfully and constructively, especially with the disputing parties face to face, manage cross-cultural differences, respond to ethical dilemmas that arise in mediation, develop strategies to deal with various elements of conflict.

Credits:
4.00 CEU
Registration:
Write down the CRNs (ex. 22398) of your selected classes to register.
CRN Campus / Bldg / Rm Time Days Dates
 
15348 Willow Creek Center / WCC / 211 08:30 AM-05:20 PM WThF 22-Feb-2017 thru 24-Feb-2017
Instructor: Mary C Forst
Tuition: $995.00 Fees: $65.00
and Willow Creek Center / WCC / 224 08:30 AM-05:20 PM MTu 27-Feb-2017 thru 28-Feb-2017
Instructor: Mary C Forst