Portland Community College | Portland, Oregon

A highly interactive comprehensive training in the use of mediation to help people resolve conflict. You will develop the skills and confidence to manage conflicts while practicing in a challenging and supportive learning environment. 

You will learn and practice how to: Structure the mediation process through a step-by-step procedure, Increase your effectiveness in listening to and communicating with people in conflict, assist disputants to reach mutually satisfying agreements, enhance negotiation skills-your own and others', work with strong emotions respectfully and constructively, especially with the disputing parties face to face, manage cross-cultural differences, respond to ethical dilemmas that arise in mediation, develop strategies to deal with various elements of conflict.

4.00 CEU
Write down the CRNs (ex. 22398) of your selected classes to register.
CRN Campus / Bldg / Rm Time Days Dates
15348 Willow Creek Center / WCC / 211 08:30 AM-05:20 PM WThF 22-Feb-2017 thru 24-Feb-2017
Instructor: Mary C Forst
Tuition: $995.00 Fees: $65.00
and Willow Creek Center / WCC / 224 08:30 AM-05:20 PM MTu 27-Feb-2017 thru 28-Feb-2017
Instructor: Mary C Forst