Portland Community College | Portland, Oregon

PAYMENT for your course(s) IS DUE WHEN YOU REGISTER. Register and pay online or by phone: 971-722-8888.

DROP/REFUND POLICY: You must drop a course at least one day before the class begins to receive a refund. 

Patient access services in a hospital setting encompass many different roles and responsibilities. It is one of the most important and concentrated areas in healthcare. Patient Access Specialists are responsible for the delivery of the critical components of the revenue cycle, as well as keeping the hospital complaint with the many regulatory agencies, maintaining patient safety through correct patient identification practices, and providing extraordinary customer service, insurance verification and collection skills in difficult situations.

Over the next 20 weeks (broke into two 10 week terms) the course will provide participants with the basics of customer service and an introduction to the “tools of the trade” or requirements of being a Patient Access Specialist (health insurance professional) for individuals seeking to work in the healthcare industry.

Students must finish and pass Patient Access Specialist I before taking Patient Access Specialist II.

4.90 CEU
Write down the CRNs (ex. 22398) of your selected classes to register.
CRN Campus / Bldg / Rm Time Days Dates
14098 Distance Learning / DST / TBA 06:00 PM-07:00 PM W 13-Jan-2016 thru 16-Mar-2016
Instructor: Lisa A Morrison
Notes: Wednesday lecture 6-7p. Wednesday 5-6p Office hours.
Tuition: $599.00 Fees: $0.00