Portland Community College | Portland, Oregon

Develops the skills of an administrative professional for current business practices. Uses computer technology for tasks such as scheduling, email, and faxing. Develops communication, organization and prioritizing skills, telephone techniques, problem solving, and analytical abilities. Analyzes current trends in workplace ethics and the multi-cultural workplace. Develops workplace readiness and applies job search skills for current job market. Prerequisites: CAS 216 and OS 220. Audit available.  (For detailed information, see the Course Content and Outcome Guide ).

To register, you need the CRNs (ex. 22398) of your selected classes.
Please note that for many courses, additional fees may apply.
Materials are textbooks and other resources for a class. Click the textbooks to see which textbooks you'll need for that class.
CRN Campus / Bldg / Rm Time Days Dates
10927 Web 09-Jan-2017 thru 25-Mar-2017
Instructor: Mary L Schatz
Tuition: credit Fees: $20.00
For information, contact the department at 971-722-4393 or 971-722-4287.

Course details: CRN 10927

Course materials


Find out which textbooks are required for this course.

Online publisher materials

Students must purchase a Printed Access Code for the MindTap Ebook: The Administrative Professional: Technology & Procedures, 15th edition, by Rankin/Shumack. ISBN 9781305581197. This required Ebook code is available at the Sylvania campus bookstore. There is not a printed textbook for this course and there is no used price for the access code. Students can print pages from their Ebook after they purchase the access code if desired.

Proctored exams and activities:

There are no proctored exams and activities.

Other in-person and on-campus activities:

There are no other in-person and on-campus activities.


Students must have Microsoft Office 2013 or 2016 and Adobe Acrobat Reader to complete this course.

Instructor comments:

Welcome to OS 245 Office Systems and Procedures! Students must complete the Academic Integrity e-mail by Wednesday of the first week of the term. Students not completing this email by the deadline will be dropped from the class and others on the waitlist will be added.

Recommended Text: How 13: A Handbook for Office Workers, Clark and Clark (This is a recommended text. You must have access to a reference manual to look up grammar and document formatting).

Web course information

No show policy
Your instructor can mark you as a "no show" if you do not participate in your class during the first week. This will remove you from the class. It is important to log in as soon as the class starts to see what the participation requirements are.
Web Technical Requirements:
Please be sure to read the quick guide to Distance Education technical requirements.
Students with Disabilities:
Students with disabilities should notify their instructor if accommodations are needed to take this class. For information about technologies that help people with disabilities in taking Web based distance learning classes please visit the Office for Students with Disabilities website.
Web Prerequisite | Start Guide for Online Learning:
Before you take your first online class at PCC, you must complete the start guide for online learning. The start guide will help you decide if online classes are right for you. Once you complete the start guide, you will be eligible to register for online classes. To learn more, go to http://www.pcc.edu/osg