Examines various concepts in understanding and successfully managing difficult behavior in a diverse workplace environment. Explores strengths and weaknesses of various behavioral/conflict styles and self-assessment instruments measuring individual approaches to relationships and conflicts. Includes specific techniques in dealing with difficult encounters to enhance workplace relationships.Audit available.  (For detailed information, see the Course Content and Outcome Guide ).

Credits:
1.00
Registration:
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Fees:
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Textbooks:
To find textbooks, you need the CRN, Campus, Term & Course Number (ex. BA101).
  CRN Campus / Bldg / Rm Time Days Dates
 
WEB » 20228 - 28-Apr-2014 thru 30-May-2014
Instructor: Michael M Dolan
Web Course: Important - See Course Information Page.
Notes: Class dates 4/28 - 5/30 online. $20 fee.
Tuition: credit Fees: $20.00
For information, contact Extended Learning Campus CLASS
 

This page includes Distance Learning sections only, more sections may exist for this class.