Portland Community College | Portland, Oregon

Examines various concepts in understanding and successfully managing difficult behavior in a diverse workplace environment. Explores strengths and weaknesses of various behavioral/conflict styles and self-assessment instruments measuring individual approaches to relationships and conflicts. Includes specific techniques in dealing with difficult encounters to enhance workplace relationships. Audit available.  (For detailed information, see the Course Content and Outcome Guide ).

you will need the CRN to register.
many classes have additional fees.
classes marked with $0 or <$40 use low cost materials. Cost does not include art supplies, calculators, fees, and equipment.
CRN Campus / Bldg / Rm Time Days Dates Materials
44959 Sylvania Campus / TCB / 208 08:00 AM-06:50 PM Sa 28-Oct-2017 thru 28-Oct-2017 Textbooks for CRN 44959
Instructor: Gail D Martin
Notes: Class meets 10/28
Tuition: credit Fees: $0.00