Portland Community College | Portland, Oregon

Examines various concepts in understanding and successfully managing difficult behavior in a diverse workplace environment. Explores strengths and weaknesses of various behavioral/conflict styles and self-assessment instruments measuring individual approaches to relationships and conflicts. Includes specific techniques in dealing with difficult encounters to enhance workplace relationships. Audit available.  (For detailed information, see the Course Content and Outcome Guide ).

Credits:
1.00
Registration:
To register, you need the CRNs (ex. 22398) of your selected classes.
Fees:
Please note that for many courses, additional fees may apply.
Materials:
Materials are textbooks and other resources for a class. Click the textbooks to see which textbooks you'll need for that class.
CRN Campus / Bldg / Rm Time Days Dates Materials More info
 
20132 Web 08-May-2017 thru 09-Jun-2017 Textbooks for CRN 20132 Course details
Web class Instructor: Rebecca W Robinson
Notes: Class dates 5/8 - 6/9 online. $20 fee.
Tuition: credit Fees: $20.00
and 08-May-2017 thru 09-Jun-2017 Textbooks for CRN 20132
Instructor: Rebecca W Robinson