MSD157 Conflict Management
Examines various strategies to strengthen organizational efficiency by facilitating effective work relationships and conflict resolution. Explores common causes of conflict in a diverse workplace environment and successful approaches supporting a negotiation philosophy. Includes uncovering hidden agendas, maintaining respectful relationships, and fixing problems using objective criteria. Audit available. (For detailed information, see the Course Content and Outcome Guide ).
Distance Education: Web Course Information
- From the Instructor:
- Welcome to MSD 157, Conflict Management! The goal of this class is to re-frame 'conflict' in a positive light, understanding that conflict is inevitable and, when resolved in positive ways, can bring about welcome change! This course It is designed for professionals in management and supervisory roles who have the responsibility to both prevent and resolve conflicts with their work teams. The majority of the course concepts are taken from the book, 'Getting to Yes,' by Fisher and Ury. The class will be composed of lecture notes from the noted text, 'Getting to Yes,' four, weekly assignments and class discussions, and a final paper.
- Course Specific Requirements:
- The course requires the student to be proficient in reading, writing, and comprehending complex ideas in the English Language. Although the text by Fisher and Ury, 'Getting to Yes,' is not required, it is highly recommended.
- Web Technical Requirements:
- Please be sure to read the Technical Requirements for this delivery mode.
- Students with Disabilities:
- Students with disabilities should notify their instructor if accommodations are needed to take this class. For information about technologies that help people with disabilities in taking Web based distance learning classes please visit the Office for Students with Disabilities website.
- To register, you need the CRNs (ex. 22398) of your selected classes.
- Please note that for many courses, additional fees may apply.
- To find textbooks, you need the CRN, Campus, Term & Course Number (ex. BA101).
|CRN||Campus / Bldg / Rm||Time||Days||Dates|
|WEB »||41261||-||03-Nov-2014 thru 05-Dec-2014|
Instructor: Tim N Alexander
Notes: Class dates 11/3 - 12/5 online. $20 fee.
Tuition: credit Fees: $20.00
For information, contact Extended Learning Campus CLASS
This page includes one section only, more sections may exist for this class.