Portland Community College | Portland, Oregon

As you navigate through our website your browser may hold onto a copy of each page for later use. These local copies, which are stored in the browser's cache, can help to speed up the web surfing experience. However, they can also cause problems by showing you an outdated version of the page.

Pressing the browser's "refresh" or "reload" button will usually cause the browser to show you the most recently updated version of a page. If you suspect that you may still be seeing an older version, try the following to reload a page:

Desktop computers and laptops

Chrome

Windows:

  1. Press Control + Shift + Delete.
  2. Delete your browsing history, download history, cookies, and cached images and files from the beginning of time.

Mac:

  1. Press Command + Shift + Delete.
  2. Delete your browsing history, download history, cookies, and cached images and files from the beginning of time.

Firefox

Windows:

  1. Press Control + Shift + Delete.
  2. Delete your Browsing & Download History, Cookies, and Cache. Choose Everything in the Time range to clear drop down.

Mac:

  1. Press Command + Shift + Delete.
  2. Delete your Browsing & Download History, Cookies, and Cache. Choose Everything in the Time range to clear drop down.

Internet Explorer

  1. Press Control + Shift + Delete.
  2. Delete your Temporary Internet files and website files, Cookies and website data, History, and Download History.

Safari

  1. Go to History in the toolbar and select Clear History.
  2. Choose all history.

Opera

From the Tools menu, choose Preferences. Expand the Advanced options and choose History. Click the Empty now button.

Mobile devices

iPhone in Safari

  1. Tap Settings from the Home screen
  2. Scroll down until you see Safari, and tap it to open the Safari options
  3. Scroll down and tap Clear History and Website Data
  4. Confirm that you want to clear history and data

iPhone in Chrome

  1. Open the Chrome browser
  2. Tap the Menu button (the 3 vertical dots icon) in the upper right corner of the screen
  3. Tap Settings towards the bottom of the menu
  4. Tap Privacy under Advanced
  5. Tap Clear Browsing Data at the bottom
  6. Make sure Cached Images and Files is checked, and tap the red Clear Browsing Data button at the bottom
  7. Confirm that you want to clear browsing data

Android

  1. Go to Settings
  2. Tap Apps (or Applications)
  3. Tap the app you want to clear the cache for (such as Chrome, Firefox, Browser or Internet)
  4. Tap Storage
  5. Tap Clear Cache

If this doesn't work on your Android device, you can try one of these browser-specific methods.

Updates are still not showing?

While the above steps will address browser caching in most instances, there are some circumstances beyond the scope of this discussion. For example, your Internet Service Provider (ISP) may try to speed your surfing experience by caching pages on its servers. If you suspect this is the case, you should contact your ISP directly.