PCC Computer Help Desk

Password and Account Reactivation

To get your password reset or your account reactivated in MyPCC, Banner, or the F and H drives:

MyPCC

MyPCC now has a password recovery self-service feature. In order to take advantage of this new capability, and to get your MyPCC account "refreshed" in the new system, go to pcc.edu/setup. You will be guided through the process of getting your MyPCC account set up in the new system (if you have not done so already). New MyPCC users do not need to perform this step. For PCC employees, performing this step will also set you up for "single sign on" -- Your MyPCC password will be the same as your Active Directory (AD), D2L, ImageNow, email and several other systems.

For help with your MyPCC password, you can also contact the PCC Computer Help Desk at 971-722-4400 (or x4400). You will be asked to verify your identify for security purposes.

If you have forgotten your MyPCC password and you have been set up in MyPCC's new self-service password recovery system (see above), go to: pcc.edu/password to recover your password.

Banner

If you have forgotten your Banner password, or haven't logged into Banner in 120 days or more, you will not be able to log in and you will need to request a password reset. Contact the IT Training Team (training@pcc.edu) or the PCC Computer Help Desk to request assistance.

For more information, refer to the Banner Account FAQ Page.

F and H Drives

If you are unable to log into the F and H drives or need your account reactivated, call the Help Desk at 971-722-4400 (or x4400).

UPDATE 12/8/16 -- Use your MyPCC username and password to log into this system.

Document Imaging (ImageNow)

Your ImageNow username and password are the same as your F and H Drive username and password.

UPDATE 12/8/16 -- Use your MyPCC username and password to log into this system.

If you are need your account reactivated or your password reset, call the Help Desk at 971-722-4400 (or x4400).

If You are a Student and Need Help...

The Student Help Desk provides computer software and online service support primarily for PCC online students.

More information about the Student Help Desk

 

12/5/16