Interpreting and Transcribing Services

Sharon Allen, Coordinator of Interpreting and Transcribing Service | 503-977-4345 | TTY: 503-246-4072 | VP: 503-246-4072

Requests for classroom accommodations should be submitted a minimum of two weeks before the term begins.

All other miscellaneous interpreter and transcriber/captioner requests require a minimum of two work days to process.

Requests to produce captioned media should be submitted a minimum of three weeks prior to your need.

Communication services such as sign language interpreting, TypeWell transcribing, and CART captioning are primarily available to assist students who are deaf or hard-of-hearing in classes and related activities such as instructor conferences and meetings with other college staff.

How To Obtain This Service

1. Classroom Requests

Request services from a disability service counselor. If your request is approved, the counselor will submit your schedule to the Coordinator of Interpreting and Transcribing Services.

2. Miscellaneous Requests (For Meetings Or Special Activities)

You may either complete a purple “Miscellaneous Interpreter Request Form” (available in the Sylvania/Central office) and give it to the Coordinator of Interpreting and Transcribing Services or e-mail your request to her. Be sure to include all pertinent information (type of activity, day/time, campus, building and room, interpreter or transcriber service requested).

Student Responsibilities

  1. Submit requests in a timely manner:
    1. Classroom Requests: You should allow two weeks advance notice. If a service provider cannot be found, your OSD counselor will contact you to discuss other arrangements.
    2. Miscellaneous Requests: You must turn in the request at least two full working days before the event.
  2. Attend class regularly.
    1. Excused Absences: If you will be absent, you must notify OSD as soon as possible (at least one hour before class).
    2. Unexcused Absences:

      If you are absent and did not notify OSD, you will be contacted by the Coordinator of Interpreting and Transcribing Services and your service provider may be assigned to another class.

      After three unexcused absences, your services in that class will be temporarily suspended. You must make an appointment with your OSD counselor before services will be reinstated.

      If your total absences become excessive, your disability service counselor may wish to meet with you to discuss your academic progress.

  3. Be on time. Your service provider will wait ten minutes per hour of class for a maximum of thirty minutes. For example, the service provider will wait fifteen minutes for a ninety-minute class session and thirty minutes for a three-hour class session. After that time, the service provider will leave and notify the Coordinator of Interpreting and Transcribing Services of your absence.
  4. Use your service appropriately:
    1. Work with the service provider to determine where you should both sit so you can see clearly and participate in class.
    2. If you have a question or missed something, raise your hand and ask the speaker to repeat it.
    3. If you have any concerns about your service provider’s work (quality, professionalism, 16 etc.), contact the Coordinator of Interpreting and Transcribing Services.
    4. If you have any concerns about your classes or instructors, contact your disability service counselor.

Media Captioning

Videotapes and DVDs used in class must be captioned or subtitled for full accessibility. OSD will work with the instructor to ensure that a captioned version is available. Please speak with your instructors at the beginning of the term about any media that might be planned and refer them to the Coordinator of Interpreting and Transcribing Services for support.