Information Regarding Roles, Responsibilities and Confidentiality

The mission of Disability Services (DS) at PCC is to provide class and campus access services to students. These services are designed to promote student independence and equal opportunity to classroom and college-related activities. Disability Services meets this goal by providing academic accommodations and auxiliary aids as required by Federal and State law, and in accordance with college policies and procedures.

Student Responsibilities

  • Provide current documentation from a qualified professional in accordance with PCC Guidelines for Documentation of Disability.
  • Pay for any costs associated with obtaining disability documentation.
  • Request accommodations/obtain Faculty Notification Letter each term.
  • Review Faculty Notification Letter form with each instructor and discuss accommodation needs.
  • For each accommodation, follow the procedures and timelines as found on the DS website.
  • Notify Disability Services immediately if an accommodation request is not being met.
  • Adhere to the PCC Code of Conduct.

Student Rights:

  • Request and receive reasonable accommodations in accordance with Federal Law and PCC policies.
  • Receive responses to accommodation requests in a timely manner.
  • Qualified service providers.

Freedom from Harassment and Discrimination

  • Portland Community College does not tolerate unlawful discrimination based on race, color, religion, ethnicity, use of native language, national origin, sex, marital status, height/weight ratio, disability, veteran status, age, or sexual orientation in any area, activity or operation of the District.

File a complaint or grievance on the basis of discrimination, harassment or denial of equal access

  • Any person who believes he or she has been discriminated against or harassed by a College employee, representative or student is encouraged to file a complaint through the Office of Equity and Inclusion.
  • Information regarding the complaint and grievance processes can be located on the PCC website, and in the PCC Student Rights and Responsibility Handbook.

Confidentiality of DS Records

  • PCC must follow all applicable State and Federal laws (Family Educational Rights and Privacy Act, FERPA), rules and regulations that apply to student records, including communication with DS counselors and staff. Therefore, all information contained in the college records which is personally identifiable to any student shall be kept confidential and not released except:
  • Upon express written consent of the student.
  • In compliance with a judicial order or lawfully issued subpoena.
  • To provide necessary information to school officials with legitimate educational interest.
  • To notify appropriate officials in cases of health and safety emergencies.
  • DS records are securely maintained and are not a part of the academic transcript.
  • Process for requesting release of records is documented on the DS policy page.

Access to Technology

  • Accessible Computing opportunities are provided for all PCC students across the college. The standard configuration of computer lab stations includes access technologies, but additional software or hardware can be requested through DS and placed as needed when appropriate.
  • PCC Libraries provide loaner equipment including a variety of assistive technologies. These options are afforded on a first-come first-served basis.
  • Disability Services provides classroom based equipment on an individualized basis through the accommodation process.
  • Disability Services loans equipment as a courtesy to assist students in the process of discovering which tools and techniques are most effective for them as learners, and as a means to address a short-term or acute need. The loans are made on a term-by-term basis and are not meant to provide ongoing personal home-based use of college-owned equipment.
  • Students should not expect courtesy loans to serve as their only means of access to course materials or activities. Note that alternate format materials can be downloaded and accessed in computer labs.
  • Disability Services provides training in the use of technologies and can help students identify and leverage accessible community and campus- based computing resources.

DS Responsibilities

  • Determine student eligibility for services on an individual basis, considering information from disability documentation and the intake interview.
  • Ensure academic adjustments and auxiliary aids are provided in accordance with State and Federal laws and PCC policies and procedures.
  • Provide Disability Counseling services which may include campus and community referrals, crisis intervention, problem-solving, disability adjustment, and support in resolution of personal, social and disability-related issues influencing academic success.
  • Collaborate with PCC faculty, staff, and departments to ensure access to programs and services.
  • Consult with other professionals who are working with you regarding your disability (e.g., physician, therapist, vocational rehabilitation counselor) with your written consent.
  • Maintain confidentiality in accordance with state and federal laws, as well as professional ethical guidelines.