Return Policies

bookstore@pcc.edu

Textbook Return Policy

  • All returns must be accompanied by the original dated receipt and ID
  • Refunds accepted through the end of the first week of classes
  • Materials must be returned in SAME condition as when purchased.
  • Manufacturer defects will be replaced when returned with original receipt within 30 days of purchase.
  • Refund check may be mailed when over $150.00

Digital Textbook Return Policy

  • All returns must be accompanied by the original dated receipt and ID
  • Refunds are not available for ACTIVATED digital books
  • Please contact the bookstore if you need assistance with any technical difficulties related to a digital book
  • We will replace the digital book file if you encounter technical problems DURING the download

Software/Electronics Return Policy

  • All returns must be accompanied by the original dated receipt within 10 calendar days.
  • Materials must be returned in SAME condition (Unopened if shrink wrapped packaging. )
  • Manufacturer defects will be replaced when returned with original receipt within 30 days of purchase. Manufacturer satisfaction guarantees handled directly with manufacturer. (*AutoDesk restrictions apply.) Please inquire.

Hardware Return Policy

Computer hardware products are NOT returnable unless approved by the hardware manufacturer. Otherwise, ALL SALES ARE FINAL.

Merchandise Return Policy

Product must be accompanied by original dated receipt within 10 days. Product must be in original packaging and condition.