ETC: Emergency Telecommunicator

CORE OUTCOMES MAPPING                                      SAC  ETC: Emergency Telecommunicator

Mapping Level Indicators:

0

Not Applicable.

1

Limited demonstration or application of knowledge and skills.

2

Basic demonstration and application of knowledge and skills.

3

Demonstrated comprehension and is able to apply essential knowledge and skills.

4

Demonstrates thorough, effective and/or sophisticated application of knowledge and skills.

Core Outcomes:

  1. Communication.
  2. Community and Environmental Responsibility.
  3. Critical Thinking and Problem Solving.
  4. Cultural Awareness.
  5. Professional Competence.
  6. Self-Reflection.

Course #

Course Name

CO1

CO2

CO3

CO4

CO5

CO6

EM 101

Introduction to Emergency Services

2

2

2

2

1

2

ETC 103

Introduction to Emergency Telecommunications

3

3

3

2

3

3

ETC 104

Emergency Telecommunications – Call Taking

3

3

4

3

3

3

ETC 105

Crisis Intervention & Critical Incident Stress Management

3

3

4

3

4

3

ETC 108

Transcription for Telecommunicators

3

3

3

3

3

0

ETC 110

Communication Center Operations – Basic Skills

2

2

2

2

2

2

ETC 111

Communication Center Operations – Intermediate Skills

3

3

3

3

3

3

ETC 115

Emergency Telecommunicator – Capstone

4

3

3

3

4

4