What will I do on the job?
As a retail manager, your tasks may also include planning schedules, managing personnel and stock, recruiting and training new staff, improving efficiency, and handling customer complaints or concerns. As a retail clerk or salesperson your responsibilities may include customer service, computing sales prices, maintaining knowledge of merchandise, placing orders, taking inventory, balancing cash drawers and more. Courses we offer are recognized and valued by area employers in the retail grocery industry and other retail operations.
What skills will I use on the job?
PCC’s program is designed to develop your skills in areas such as planning, organization, communication, human relations, accounting and finance, human resources, computers, sales and marketing.
Who will hire me?
Job opportunities in retail are diverse and abundant. Hiring retailers include everything from clothing stores to car dealerships to grocery stores. The courses we offer are recognized and valued by area employers in the retail grocery industry and other retail operations.
How much can I earn?
Earning potential varies greatly depending on experience, organization and education. With an associate’s degree, you could work as a retail manager, purchasing manager or sales manager, earning anywhere from $12 to $50 per hour. With the Less Than a Year Certificate, you can work as an order clerk, stock clerk or retail supervisor, earning $8 to $18 dollars per hour. With a Career Pathways Certificate of Completion, you can work as a cashier, customer service representative, retail salesperson or demonstrator, earning $8 to $14 dollars per hour.
Learn more about how education relates to your position in the job market by viewing this road map for the Retail Sales and Service program. The road map is a graphic organizer that outlines your pathway to many different types of retail and sales positions. Links throughout the map lead you to more information on further education options, current job openings, potential income, and more.