TITLE: International Education Programs Manager
Under the direction of the Program Director, International Education, manages the day-to-day operations within the department associated with immigration, academic and student support services provided to international and domestic students, exchange visitors, and international visitors on a District-wide basis. Responds to inquiries from College departments, the community, and/or external agencies and supervises academic and administrative services professionals, technical/support staff, and/or student workers.
The International Education Programs Manager carries out operating policies and procedures with a focus on international education services provided to international students.
TYPICAL DUTIES AND RESPONSIBILITIES
- Plans, organizes, maintains, and manages the District-wide daily operations of the international education program. Manages the activities of the International Education Program to include: overseeing international student advising, international admissions, student retention strategies, orientation, Sevis maintenance and reporting, and other applicable governmental initiatives that impact the international education programs.
- Advises and enforces college policies relating to international education programs; works with applicable external agencies; directs the preparation and maintenance of accurate state and federal statistical reports.
- Responsible for budget implementation and expenditure monitoring for assigned international education program services.
- Supervises academic professionals, technical/support staff, and student workers. Hires, evaluates, trains, disciplines and recommends the dismissal of staff as necessary.
- Participates in the development and administration of applicable policies, strategic plans, goals, and programmatic activities pertaining to the international education programs at the College. Responsible for the security and confidentiality of applicable records.
- Recommends and administers policies, procedures, manuals, guides, and processes in support of international education program operations; implements and monitors compliance with approved policies, procedures, and processes.
- Participates on committees at assigned campus and district level and with international associations as required.
- Functions as liaison to student services departments and other college offices to assure that students receive effective services and procedures and events are professionally implemented.
- Serves on behalf of the International Education Program Director when unavailable. Oversees all operations and directs staff in the absence of the Director.
- Develops and oversees policies and procedures governing the J-1 Visiting Scholars and Faculty program; manages the day-to-day compliance of visiting scholars, faculty and their dependents.
- Oversees the coordination and implementation of a full range of services offered to visiting faculty, scholars and their dependents; provides guidance and expert knowledge concerning visa options and federal compliance.
- Acts as the liaison with the State Department and the Office of Homeland Security. Serves as the Alternate Responsible Officer (ARO) for the College.
- Positions in this classification may perform all or some of the responsibilities above and all positions perform other related duties as assigned.
Bachelor’s Degree education, administration/management, a social science discipline or related area is required. Relevant experience may substitute for the degree requirement on a year-for-year basis. Three years progressively responsible experience related to area of assignment, including two years of supervisory experience.
KNOWLEDGE AND SKILLS
- Supervisory principles;
- Budget and financial principles;
- Immigration rules and regulations;
- Applicable study abroad and exchange programs;
- Applicable laws and regulations associated with international student education.
Demonstrated Skill in:
- Supervising subordinate staff;
- Implementing and monitoring policies, procedures, and work flow;
- Preparing a variety of reports related to operational activities, including statistical analysis;
- Interpreting and applying applicable laws, rules and regulations;
- Developing operational policies, manuals, guides, and other related materials;
- Advising international students;
- Managing international admission processes and procedures;
- Managing an international program on a District-wide scope;
- Managing activities for international students;
- Working with diverse academic, cultural and ethnic backgrounds of community college students and staff;
- Utilizing computer technology for communication, data gathering and reporting activities;
- Communicating effectively through oral and written mediums.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS
Work is generally performed in an office environment with frequent interruptions and irregularities in the work schedule. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily.