Portland Community College | Portland, Oregon

TITLE: Instructional Technology Manager

CATEGORY: Management

FLSA: Exempt

GRADE: J

JOB SUMMARY

Under the direction of the Curriculum Support Services Division Manager manages the day-to-day production services operations to support courses, departments, and programs provided by the College. Supervises the planning, implementation, and evaluation of the College’s production services using a variety of media. Responds to inquiries from College departments, the community, and/or external agencies and supervises technical/support staff.

DISTINGUISHING CHARACTERISTICS

The Instructional Technology Manager carries out operating policies and procedures with a focus on multi-media and production services in support of academic programs offered through the College.

TYPICAL DUTIES AND RESPONSIBILITIES

  1. Plans, organizes, implements, maintains, and manages the District-wide processes and operations of the production services program, including video, ITV, multi-media, web, video conferencing, and/or other related technologies.
  2. Plans, develops, operates, promotes, and evaluates a schedule of interactive video classes and video services. Works with applicable Division Deans, Department Chairs, and faculty to select, market, and support courses and services.
  3. Manages the production of high quality video, multi-media, and graphic materials to support the delivery of instruction and services. Collaborates with staff, faculty, and clients to plan, script, and deliver instructionally and aesthetically sound media productions.
  4. Supervises academic professionals, technical/support staff, and student workers. Hires, evaluates, trains, disciplines and recommends the dismissal of staff as necessary.
  5. Participates in the development and administration of applicable policies, strategic plans, goals, and programmatic activities pertaining to production service programs at the College.
  6. Manages and coordinates the scheduling, training, development, and support for production resources, including the ITV system, television production facilities, and multi-media production lab. Coordinates production activities within the College and with external agencies providing production services.
  7. Manages, plans, budgets, and evaluates projects and productions for the Curriculum and Support Office, ensuring the integration of production activities with the College’s online and operational functions.
  8. Recommends and administers policies, procedures, and processes related to area of responsibility; implements and monitors compliance with approved policies, procedures and processes.
  9. Positions in this classification may perform all or some of the responsibilities above and all positions perform other related duties as assigned.

MINIMUM QUALIFICATIONS

Master’s Degree and three years progressively responsible experience related to area of assignment, including two years of supervisory experience.

KNOWLEDGE AND SKILLS

Knowledge of:

  • Supervisory principles;
  • Contract management principles and practices;
  • Basic budgeting principles and practices;
  • Project management principles and practices;
  • Video, multi-media, and graphic material production principles and practices;
  • Applicable software systems utilized in daily operations;
  • Applicable digital production equipment.

Demonstrated Skill in:

  • Supervising subordinate staff;
  • Developing, recommending, implementing, and monitoring policies, procedures, and work flow;
  • Preparing a variety of reports related to operational activities, including statistical analysis;
  • Coordinating production activities;
  • Evaluating the quality of production materials and services;
  • Promoting ITV courses, services, and videoconferencing services;
  • Monitoring production budgets;
  • Managing projects;
  • Working with diverse academic, cultural and ethnic backgrounds of community college students and staff;
  • Utilizing computer technology for communication, data gathering and reporting activities;
  • Communicating effectively through oral and written mediums.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

Work is generally performed in an office environment, production facilities, and at various locations throughout the District with frequent interruptions and irregularities in the work schedule. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily. Frequent walking, standing, lifting, guiding, or carrying of equipment and materials may be required. Working hours may vary and occasional evening or weekend work is required.

REV: 04/07

REPLACES: Distance Education Productions Manager