Classification Description

TITLE: Human Resources Manager II

CATEGORY: Management

FLSA: Exempt



Under the direction of the Department Director, manages the day-to-day operations of assigned functional area within Human Resources. Participates in the development, recommendation, and administration of policies, procedures and processes in support of assigned functional area within the department. Responds to inquiries from College departments, the community, and/or external agencies and supervises administrative services professionals, paraprofessionals, and technical/support staff.


The Human Resources Manager II is the second level in a two level human resources series. The Human Resources Manager II is distinguished from other human resources positions by its responsibility for carrying out operating policies and procedures with a focus in one functional area such as benefits and compensation or labor relations.


  1. Plans, organizes, maintains, and manages the processes and operations of an assigned Human Resources program. Manages the activities of assigned program area to include: planning, implementing, administering and evaluating projects and services impacting College operations from a Human Resources perspective.
  2. Supervises administrative services professionals, paraprofessionals, and technical/support staff. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.
  3. Develops, recommends, and administers policies, procedures, and processes in support of Human Resources operations in assigned area of responsibility; implements and monitors compliance with approved policies, procedures, and processes.
  4. Develops and administers policies pertaining to assigned functional human resources program. Responsible for the security and confidentiality of applicable records.
  5. Collects and analyzes a variety of complex data and information. Performs statistical analysis and summarizes findings in applicable reports or other communication mediums.
  6. Participates in/on a variety of meetings, committees, task forces, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other pertinent information as appropriate.
  7. Serves as a liaison with other departments and students within the College in order to provide information on available resources, programs, and/or services.
  8. Positions in this classification may perform all or some of the responsibilities above and all positions perform other related duties as assigned.


Compensation & Benefits

 Positions assigned to Compensation & Benefits may also be responsible for:

  • Developing a variety of communication materials to further employee understanding of the College's compensation and benefits programs.
  • Managing the implementation of compensation policies, ensuring compliance with applicable guidelines.
  • Participating in developing and facilitating the longer-term direction for compensation and benefit programs in line with the College's philosophy and commitments.
Labor Relations

Positions assigned to Labor Relations may also be responsible for:

  • Serving as the College's chief negotiator in collective bargaining activities.
  • Managing and administering labor contracts, which includes: negotiating grievance settlements; providing interpretation of labor contracts, policies, statutes, regulations, and employee relations practices; overseeing processes for the review and resolution of employee grievances; facilitating on-going communication and working relationships with employee representative organizations.
  • Participating in the development and delivery of management training programs.


Bachelor's Degree in Business Administration, Human Resources or related field. Relevant experience may substitute for the degree requirement on a year-for-year basis. Five years progressively responsible, professional experience related to area of assignment, including two years of supervisory experience.


Knowledge of:

  • Supervisory principles;
  • Human Resources principles and practices;
  • Advanced principles and practices in assigned area of responsibility;
  • Program development and administration principles and practices;
  • Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes;
  • Customer service principles.

Demonstrated Skill in:

  • Supervising subordinate staff;
  • Preparing and/or reviewing reports;
  • Providing customer service;
  • Interpreting and applying applicable laws, rules, and regulations;
  • Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and making recommendations in support of goals;
  • Monitoring legal and regulatory changes;
  • Mediating conflict;
  • Conducting negotiations;
  • Maintaining confidentiality;
  • Designing and developing program plans in assigned area of responsibility;
  • Analyzing processes and making recommendations for improvement;
  • Researching, analyzing, and applying relevant information to the development of human resources processes and programs;
  • Coordinating activities with other internal departments and/or external agencies;
  • Preparing a variety of reports related to operational activities, including statistical analysis;
  • Developing, recommending, implementing, and monitoring policies, procedures, and work flow;
  • Working with diverse academic, cultural and ethnic backgrounds of community college students and staff;
  • Utilizing computer technology used for communication, data gathering and reporting;
  • Communicating effectively through oral and written mediums.


Work is generally performed in an office environment with frequent interruptions and irregularities in the work schedule. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily.

REV: 04/07

REPLACES: Employee & Labor Relations Manager, Compensation & Benefits Manager