Portland Community College | Portland, Oregon


CATEGORY: Management

FLSA: Exempt



Under the direction of the Campus President or Vice President this position works under broad, administrative direction with significant responsibility for providing strategic leadership in the planning, implementing, improving, and evaluating of educational and/or student service programs and promoting operational improvements. Responds to inquiries from College departments, educational institutions, the community, students, and/or external agencies and supervises managers, faculty, academic professionals, classified, technical/support, and student staff.


The Dean has overall responsibility and accountability for providing leadership in long-range planning, program development, problem solving, and staff development in Instruction, Student Development, Student Services or Academic Support programs.


  1. Supervises managers, division faculty, academic professionals, classified staff, technical/support, and/or student staff. Evaluates and oversees the development of professional development plans and goals for assigned areas of responsibility in accordance with good management practices, District policies, and collective bargaining agreements. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.
  2. Provides primary leadership in guiding, planning, implementing, evaluating, and modifying programs, processes, and operations related to assigned areas of responsibility; interprets and applies federal and state mandated guidelines. Plans, implements, administers, and evaluates related programs, projects, and services impacting the college.
  3. Establishes, monitors, evaluates, and modifies processes, procedures, and/or standards, ensuring alignment with the College’s mission, values, goals, and objectives, as well as all local, state, and federal laws and regulations. Monitors programs to ensure compliance with applicable accrediting bodies.
  4. Serves as a liaison to applicable external agencies and industries, community partners, the general public, internal departments, and applicable educational institutions representing the College with respect to academic and/or student service programs, processes, and procedures.
  5. Participates on various committees, including a variety of leadership groups and teams.
  6. Provides leadership in problem-solving and promoting operational systems improvement.
  7. Develops, implements, and directs the expansion of programs in support of District goals and objectives.
  8. Leads the development and management of budgets in assigned areas of responsibility; strategizes, anticipates, and secures resources for programs and operational improvements.
  9. Advises and responds to questions from College departments and external agencies regarding complex issues or policies impacting assigned programs and services. Investigates, addresses and resolves problems, grievances, and complaints related to conduct issues of faculty and/or students.
  10. Positions in this classification may perform all or some of the responsibilities above and all positions perform other related duties as assigned.



Positions assigned to Campus Instruction may also be responsible for:

  • Providing leadership in the design, development, implementation, and evaluation of instructional programs for the College.
  • Providing leadership to the oversight of District curriculum and delivery, including the implementation of systems improvements in educational programs and instructional delivery systems.
  • Providing leadership for facilities projects, including bond planning, implementation, and coordination, as well as planning for capital construction needs, special program projects, and classroom and office improvements.
  • Overseeing and participating in the recruiting, selection and evaluation of instructors.
Student Development

Positions assigned to Student Development may also be responsible for:

  • Providing District and state leadership in planning, implementing, and evaluating student service programs.
  • Overseeing operating units on campus that provide student support such as counseling, career planning and placement, tutoring and cooperative education.
  • Advocating for students and student service programs that promote retention and student success.
  • Administering student disciplinary procedures.
  • Assisting in securing grant and foundation funding for new and existing student service programs.
Student Affairs

Positions assigned to Student Affairs may also be responsible for:

  • Providing leadership in planning, implementing and evaluating registration services, student records and student information systems activities for the college.
  • Providing oversight for class schedules by coordinating activities among multiple departments to ensure continuity of operating activities among various sites.
  • Providing leadership direction to financial aid in long-term planning of student assistance programs for financial aid and veterans offices.
  • Overseeing the administration of program compliance, academic progress, graduation evaluations, transfer credit evaluations and annual commencement ceremony and related activities.
  • Directing the daily operations of the office of disability services to ensure equal access for students with disabilities.
  • Providing direction and oversight of Title III grant projects to improve student retention.
Academic Affairs

Positions assigned to Academic Affairs may also be responsible for:

  • Serving as the curricular liaison for the college with the Northwest Commission of Colleges and Universities; supporting the Vice President of Academic and Student Affairs in academic/instructional issues related to accreditation; providing leadership and direction to the college's curriculum development process and service learning teaching initiatives.
  • Providing leadership in the development of the college's academic master plan and strategies, methods and tools for assessment.
  • Serving as the point of contact for articulation and direct academic relationships with other institutions of higher education.
  • Providing leadership and vision in the continuous planning and development of distance education programs and instructional support services.
  • Overseeing the office of international education including supporting the recruitment of international students, study abroad, international professional development and a variety of academic partnerships with institutions abroad.
  • Providing leadership and direction to the PAVTEC office, which has responsibility for supporting regional high school/community college career technical education programs of study between the college and area school districts.

Master’s Degree and eight years progressively responsible college administration experience in student services, enrollment, or instruction.


Knowledge of:

  • Leadership and managerial principles;
  • Budgeting principles and practices;
  • Contract management principles and practices;
  • Accreditation standards;
  • Conflict mediation principles and practices;
  • Public relations principles;
  • Strategic management principles and practices;
  • Program management and development principles;
  • Higher education principles and practices.

Demonstrated Skills in:

  • Directing and providing leadership to subordinate staff;
  • Providing strategic leadership;
  • Planning, implementing, improving, and evaluating broad-based programs, policies, and procedures;
  • Directing the development and management of budgets;
  • Assisting in the administration of campus operations;
  • Evaluating assigned programmatic area for compliance with applicable regulations and accreditation requirements;
  • Speaking in public;
  • Evaluating research to identify potential solutions, resolve problems, or provide information;
  • Mediating conflict;
  • Working with diverse academic, cultural and ethnic backgrounds of community college students and staff;
  • Utilizing computer technology for communication, data gathering and reporting activities;
  • Communicating effectively through oral and written mediums.


Work is generally performed in an office environment with frequent interruptions and irregularities in the work schedule. Working hours may vary and occasional evening or weekend work is required. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily.

REVISED: 08/12

REPLACES: Dean of Instruction, Dean of Student Development, Dean of Instruction & Student Development, Dean of Student Affairs