Portland Community College | Portland, Oregon

Director of Organizational Development

• Title: Director of Organizational Development
• Category: Management
• FLSA: Exempt
• Grade: N

Job Summary

Under the direction of the Associate Vice President of Human Resources, assesses organizational needs and designs, implements and evaluates professional development and continuous learning programs that support PCC’s strategic plan, mission and goals.  Oversees and directs the administration of district-wide organizational development programs and leads special projects.  Provides consultation on change management, leadership and career development to facilitate organizational change and influence organizational culture.  Develops and implements program objectives with a high level of independence and judgement.

Typical Duties and Responsibilities

1. In conjunction with AVP of Human Resources, leads PCC’s as a learning organization.
2. Manages Organizational Development program for PCC, including organizational change initiatives, employee development, retention programs, diversity and inclusion, and leadership development.
3. Aligns organizational development programming with College and departmental strategic plans.
4. Conducts comprehensive needs assessments and gap analyses. Collects and analyzes a variety of complex data and information. Performs statistical analyses to determine programing needs.
5. Assesses systematic barriers to organizational change and makes recommendations to overcome these challenges.  Identifies opportunities for organizational change and drives culture transformation in developing a learning organization.
6. Drives employee engagement by developing innovative programming on multiple platforms including organizational analysis and change programing, onboarding initiatives, career development planning, management training, employee wellness, mentoring programs, etc.
7.  Develops, plans, directs and implements associated goals, objectives, strategies, policies, and procedures.
8. Assesses program effectiveness utilizing appropriate metrics.
9. Designs college-wide retention strategies to engage employees and provides needed professional development and employee recognition systems.
10. Designs and maintains College-wide succession planning program in collaboration with College leadership, including forecasting succession needs and creating leadership development programs in support of future needs.
11. Consults with and advises administrators at all levels of the organization.
12. In consultation with AVP of Human Resources, reviews and assesses organizational structure and reporting relationships and makes recommendations for adjustments in alignment with College mission and strategic plan.
13. Partners with Teaching and Learning Centers (TLCs), management staff and other constituencies to create and coordinate a centralized College training model to provide the strongest development programs while efficiently utilizing College resources.
14. Develops and implements management training programs for all levels of PCC management including management onboarding, supervision best practice, performance management and leadership development.
15. In conjunction with the AVP of Human Resources, partners with administrative leadership to develop a culture of performance accountability throughout the College.
16. Provides leadership in the implementation and utilization of innovative technologies (i.e. talent management system) to increase organizational effectiveness.
17. Supervises confidential professionals, paraprofessionals, and/or technical/support staff. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.
18. Develops, recommends, and administers policies, procedures, and processes in support of Organizational Development, Human Resources and College-wide programming; implements and monitors compliance with approved policies, procedures, and processes, utilizing a systematic approach considering.
19. Collaborates with Recruitment Manager and other HR managers on employee lifecycle programs and initiatives.
20. Participates in/on and/or leads a variety of meetings, committees, task forces, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other pertinent information as appropriate
21. Prepares and administers budget, including grant budgets, prepares cost estimates for budget recommendations, submits justifications for budget items, and monitors and controls expenditures.
22. Prepares and delivers presentations regarding assigned program, facilitates meetings on program services and issues, and attends professional conferences and training sessions, as required.
23. May assist departments with change management strategies.
24. May perform other duties as assigned.

Work Environment and Physical Requirements

Work is generally performed in an office environment with frequent interruptions and occasional irregularities in the work schedule. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily. Requires frequent in-district and occasional out of district travel.

Minimum Qualifications

Bachelor’s Degree in Business Administration, Human Resources, Organizational Development or related field. Relevant experience may substitute for the degree requirement on a year-for-year basis. Five years of progressively responsible Organizational Development and/or Learning and Development experience, including two years of supervisory experience.

Knowledge, Skills, and Abilities

Knowledge of:

• Supervisory principles;
• Human Resources principles and practices;
• Advanced concepts, policies, and practices related to organizational and employee development;
• Online educational delivery platforms and best practice with computer based training and delivery;
• Advanced principles and practices in training and development and employee engagement;
• Program development and administration principles and practices;
• Educational, cultural, political, governmental and employee relations issues;
• Learning management systems (LMS);
• Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes;
• Customer service principles.

Skills in:

• Preparing and/or reviewing reports;
• Providing customer service;
• Interpreting and applying applicable laws, rules, and regulations;
• Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and making recommendations in support of goals;
• Monitoring legal and regulatory changes;
• Mediating conflict;
• Conducting negotiations;
• Maintaining confidentiality;
• Designing and developing program plans;
• Establishing collaborative working relationships;
• Developing partnerships across the organization;
• Leading work groups;
• Analyzing processes and making recommendations for improvement;
• Researching, analyzing, and applying relevant information to the development of human resources processes and programs;
• Coordinating activities with other internal departments and/or external agencies;
• Preparing a variety of reports related to operational activities, including statistical analysis;
• Developing, recommending, implementing, and monitoring policies, procedures, and work flow.

Ability to:

• Conduct long range planning;
• Work effectively with diverse academic, cultural and ethnic backgrounds of community college students and staff;
• Effectively present varied and complex information to small and large groups of varied constituencies;
• Use computer technology used for communication, data gathering and reporting;
• Communicate effectively through oral and written media.

Reviewed: 12/2018

• New: 7/2017