Portland Community College | Portland, Oregon

Curriculum Systems Specialist

Class: Academic Professional | Exempt status: Exempt | Grade: 4

Under the direction of management, the Curriculum Systems Specialist takes the lead in maintaining and updating curriculum content in Banner. Ensures academic goals of departments are met within system constraints. Troubleshoots and resolves course and/or faculty data to ensure that data integrity is maintained while meeting stakeholder needs under approved processes and policies. Maintains and updates faculty pay, workload, and schedule type in Banner. Acts as a primary resource to end users of Banner curriculum content and processes, and leads the work of classified and/or casual staff and student workers.

Typical Duties and Responsibilities

1. Creates database category codes, maintains, and tests validation and rule tables to ensure integrity of course data for systems (catalog, GradPlan, advising materials) utilized by end users including students, Academic & Career Pathway Guidance (ACPG) staff, faculty, Financial Aid, Graduation and Student Records, Veteran’s Services, and Academic departments.
2. Applies Banner expertise to consult, interpret, and troubleshoot with key Banner users of Banner Student as well as users of other software systems (DegreeWorks) to ensure system accuracy. Researches and resolves complex system issues in Banner as they relate to a student’s record.
3. Consults with and advises faculty to ensure that faculty curriculum needs are implemented in a way which functions optimally within Banner.
4. Serves as a liaison and resource to faculty, academic advisors, and staff regarding prerequisite checks, registration audits, and valid degrees/certificates.
5. Researches and responds to inquiries and requests for information from faculty, students, the community and other colleges.
6. Researches curriculum issues using technical systems including but not limited to CourseLeaf, Webforms (state curriculum approval system), Banner and DegreeWorks; liaises with external vendors to resolve problems as necessary.
7. Manages faculty workload designation and schedule data in Banner. Liaises with faculty, deans, and HR to ensure workload and schedule types are properly reflected in the system.
8. Facilitates and attends curriculum committee meetings and provides related administrative support; serves as primary support for the curriculum (course) process. Consults with and advises committee chair and members regarding course attributes and their impact on the student record.
9. Manages the process of updating Course Content Outcome Guides (CCOGS) and degree/certificate outcomes to PCC’s website for faculty, student, accreditation, and other external users. Researches and resolves system issues.
10. Leads, monitors, assigns, and coordinates the work of classified and/or casual staff and student workers. Participates in performance evaluations and provides input related to corrective action for staff as appropriate.
11. Performs other duties as assigned.

Work Environment

Work is generally performed in an office and home environment with frequent interruptions and irregularities in the work schedule. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily.

Minimum Qualifications

Bachelor’s degree in Education, Student Development, Instructional Design, Business Administration, Communications, Social Science, Training & Development, Computer Science or related field. Relevant experience may substitute for the degree on a year-for-year basis. Two (2) years of experience working with large quantities of data in coordination with multiple users in a higher education institution setting.

Knowledge, Skills, and Abilities

Knowledge of:

• District policies and procedures regarding curricula, and associated degrees and certificates;
• Applicable local, state, and federal laws and regulations;
• Research and analysis techniques and methodologies for curriculum review purposes;
• Analysis for reporting purposes such as faculty loads;
• Computer software applications and office productivity software such as word processing, spreadsheets, and database programs;
• Computer operating systems.

Skills in:

• Researching and evaluating curriculum standards;
• Communicating effectively both in oral and written form;
• Maintaining records of courses and instructor loads;
• Working with diverse academic, cultural and ethnic backgrounds of community college students and staff;
• Independent problem solving.

Ability to:

• Interpret and apply District policies and procedures;
• Build and maintain effective working relationships;
• Communicate technical information in a clear and understandable manner;
• Work independently and prioritize tasks;
• Utilize computer technology for communication, data gathering and reporting activities.

Reviewed: 12/2018

• Revised: 10/2022
• Revised: 9/2015

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.