Portland Community College | Portland, Oregon

TITLE: Sr. Volunteer Literacy Tutor Program Coordinator

CLASS: Academic Professional





The Sr. Volunteer Literacy Tutor Program Coordinator is responsible for coordinating and providing district-wide program oversight. Incumbents in this classification are responsible for prioritizing services, recruitment, assessment, instruction, and evaluation of a large student population in the Adult Basic Skills Division. The Sr. Coordinator also recruits, trains, and provides overall supervision and evaluation for Tutor Coordinators, classified staff and volunteer tutors. Incumbents work collaboratively with program staff and the community and initiate, negotiate, and maintain site agreements.

PRINCIPAL ACCOUNTABILITIES (Includes some or all of the following)

1. Coordinate volunteer tutors and students. Ensure volunteer tutors are appropriately trained on current curriculum. Evaluate student/tutor similarities and make appropriate team matches. Troubleshoot placement problems. Supervise the delivery of instruction.

2. Direct staff and volunteer tutors. Participate in recruiting, screening, interviewing, and selecting Tutor Coordinators and classified staff. Provide oversight to Tutor Coordinators on volunteer tutor performance issues.

3. Collaborate with the ABS division in conducting the student intake process. Conduct testing and evaluate and interpret results. Provide advising on available adult basic education classes. Provide advising and referrals for students with special needs.

4. Ensure students are correctly registered. Work cooperatively with other college staff and departments to ensure a smooth process. Compile quarterly and annual reports for the Literacy Program and the college regarding student progress, attendance, materials and methods, number of volunteer tutors and students, and hours of instruction.

5. Develop curriculum and facilitate customized staff training. Develop and revise volunteer tutor training materials. Develop instructional materials for students. Facilitate Subject Area Curriculum Committee approval for all curriculum.

6. Develop and supervise the Resource Center. Evaluate and purchase materials, software, books, etc. for volunteer tutor access. Maintain lending library. Provide orientations on Resource Center use and proper use of computers and AV equipment.

7. Develop and coordinate community outreach. Meet with executives and officials in negotiating site usage. Maintain contracts. Market program throughout the community.

8. Assist in the development of the annual program budget, write budget reports and monitor established budget. Justify expenditures.

9. Negotiate state funding for the tutoring program including tutor training. Research and write grants and monitor compliance regulations.

10. Collaborate with the state tutoring system in providing professional development and coordination of statewide program.

11. Perform other related duties as assigned.


Work is typically performed in an office environment. Occasional extended periods of time spent talking on the telephone or sitting and working at a computer. Requires the ability to work evening and weekend hours.


Training sessions requires the ability to drive to training locations and involves moving and lifting materials and equipment that may weigh up to 40 pounds.


Bachelor's degree in Education, Adult Education, ESL, or related field. Master's degree in same desirable. Experience performing the duties of this job may substitute for the degree requirement on a year for year basis.

Demonstrated experience coordinating programs utilizing large numbers of volunteers. Demonstrated experience in program management and resource development.


Considerable knowledge of current instructional methods, materials, and curriculum development.

Considerable knowledge of volunteer management principles and practices.

Knowledge of effective supervisory practices and techniques.

Skill in supervising program staff and large numbers of volunteer staff.

Skill in testing, assessment, and interpreting test results.

Skill in fundraising and identifying and writing grant proposals.

Skill in program planning and evaluation.

Ability to prioritize and manage multiple projects or to change priorities quickly.

Ability to work with an ethnically and culturally diverse population.

Ability to cooperatively identify and resolve problems or issues with students, tutors, and staff.

Ability to operate a variety of office equipment.

Ability to effectively communicate in oral and written form.

Est. 9/97

Rev. 06/02