TITLE: Resource Center Coordinator
CLASS: Academic Professional
EXEMPT STATUS: Exempt
NATURE AND SCOPE OF WORK
The Resource Center Coordinator is responsible for providing coordination and oversight of activities associated with a general or special services Resource Center. Incumbents in this classification work independently in developing and implementing programs or activities for students using the Resource Center. The Coordinator directs assigned staff of peer advisors and/or student coordinators, identifies appropriate tools and resources for the Resource Center, plans and facilitates workshops, and provides general student support as needed.
The Resource Center Coordinator is distinguished from the Resource Center Specialist in that the Coordinator is responsible for a Resource Center at an assigned campus that provides services to the general student population. Incumbents have some supervisory responsibility over assigned staff. The Resource Center Specialist coordinates the activities of a small Resource Center for an assigned program.
PRINCIPAL ACCOUNTABILITIES (Includes some or all of the following)
1. Coordinate and facilitate activities for the Resource Center on an assigned campus. Develop and implement marketing strategies for services provided by the Center. Collect and evaluate data on Resource Center usage. Develop and implement changes based on changing student needs.
2. Identify current resource materials, both written and computerized materials, for inclusion in the center. Purchase materials as needed and ensure materials are current. Ensure computer hardware and software are operable.
3. Design and facilitate workshops focused on such areas as interviewing techniques, resume writing, scholarship search, the college transfer process, student success, etc. Deliver presentations to classes and businesses as requested. May teach a class(es) as assigned. May provide small group or one-on-one tutoring. Develop educational materials that correlate with classroom curriculum.
4. Assist students in removing barriers to their education. Foster relationships with community and state agencies as well as other college resources. Refer students to available services for further assistance.
5. Direct volunteers, peer advisors, and/or peer tutors. Process appropriate paperwork. Review and process time cards. May hire, train, evaluate and discharge student workers.
6. May provide case management and academic advising.
7. Participate in problem solving issues between students, instructors, and/or counselors/advisors. Facilitate student transition into the college environment.
8. Monitor assigned budget. Plan and reconcile college expenditures. Allocate and disburse funds. Justify expenditures.
9. Initiate and coordinate the development of grant proposals and solicit donations that support the goals of the resource center; oversee implementation of grants awarded.
10. Serve as liaison to community and regional organizations that can contribute to the goals of the resource center.
11. Perform other related duties as assigned
Work is performed in an office environment.
Occasional lifting of catalogs or marketing materials that may weigh up to 50 pounds. Some extended periods of sitting at a computer required.
Bachelor's degree in Education, Career Development, Communications, Social Sciences or related field. Coursework in psychology, human services or related area required. Experience performing the duties of this job may substitute for the degree requirement on a year for year basis.
Demonstrated experience working in a student support environment. Experience designing and facilitating training for a diverse audience. Experience coordinating and overseeing an office environment. Experience working with non-English speaking students and/or working with multi-cultural populations may be required dependent on position.
KNOWLEDGE, SKILLS, AND ABILITIES
Considerable knowledge of effective office management and supervisory techniques.
Considerable knowledge of effective marketing techniques.
Knowledge of Portland Community College programs.
Knowledge of transfer requirements to four year institutions and articulation agreement may be required in some positions.
Skill in evaluating transcripts and graduation petitions may be required in some positions.
Knowledge of student assessment processes.
Knowledge of the impact ethnicity, race, national origin, and gender have on communication and interaction.
Knowledge of general college policies and procedures.
Skill in operating a computer and various supporting software packages.
Skill in designing, writing, and editing promotional materials.
Skill in developing and facilitating effective training workshops.
Ability to operate a variety of office equipment.
Ability to work with an ethnically and culturally diverse student population.
Ability to effectively communicate in oral and written form.